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Thread: Samsung Out Of Warranty service

  1. #1
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    Samsung Out Of Warranty service

    Anyone have experience with this? I accidentally washed my Captivate and am looking into my options. The Samsung website says there is a fee of $65 and it goes up if they have to replace the screen.
    "Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." - Benjamin Franklin

  2. #2
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    I talked to Samsung and they quoted me $161 to replace the screen. They also said that if the board was bad, it is beyond economical repair. They suggested I take it to an AT&T store to let them look it over. I did and there was nothing they could do. At that point I decided to take matters into my own hand and try fixing the phone myself. Using some dissasembly instructions I found on the net, I was able to tear the phone down. I then took a q-tip soaked in alcohol to clean the board, shielding, connectors and switches. I was able to power on the phone. It came up with a harsh blue tint. I took it apart again and cleaned the video connector on the screen and board. Turned the phone on again and the screen came up with the normal white background. Everything seems to be working fine now.

  3. #3
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    Wow that's great! But really water damage as far as I know will not be covered by the warranty so are any other damages caused by mishandling. But good to hear you were able to fix it on your own without spending a fortune

  4. #4
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    Gratz on fixing it yourself. I think there might be rust that will develop over time from the water though.
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