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***censored by The Man***
I'm pretty sure the only sig pads we can use are the Topaz SigLite TSLBK-750 models; AFAIK, they are the only ones certified to work with eROES. I could be wrong, hope I am, because I would love to implement a single POS solution where the customer swipes their own card and signs the CSA on one pad...
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Low price, Excellent Service, High Quality. Pick any two, but you never get all three.
Mobile Pro
Yeah, eRoes uses a Java script to interface with the sigpad, so I'm pretty sure you have to at least use that brand. I know the VZW-created ordering website where we get them lets us choose between just two models, a cheap one with a plastic screen and a nicer, more durable and more expensive one with a glass screen.
Mobile Pro
Jenna,Originally Posted by jenna8110
Commissions are split among the reps working on a floor that day. If a phone sale yields $100 in commission and four reps are working together, each rep gets $25 for the sale. This means that every rep working there has a personal interest in making each sale happen, so (good) reps will pitch in and help out with a coworker's sale if he or she sees that it is going poorly, or just generally assist by helping out with phone book transfers, bringing items to the desk for the primary dealer, etc.
After ten sales like that, each rep there has made $250.
Of course, there are bonuses/incentives based on how much you PERSONALLY sale, to help keep lazy reps who tend to 'ride the share' (as we say) in check.
Without the share system, customer service generally tends to be more poor, because a rep wants to get rid of the customers with bill problems so they don't miss out on sales. With the share system, a rep can take the time to provide good customer service without having to worry about going home with zero dollars while all the other reps make all the money.
I've climbed a cellphone tower
That actually sounds like a neat system. I guess it probably all works out in the end. If there are 4 reps and 4 sales and you each got one of them to make it fair then that would still be your $100 for your one sale you made using that analogy. I agree with what you said about customer service. That makes a lot of sense.Jenna,
Commissions are split among the reps working on a floor that day. If a phone sale yields $100 in commission and four reps are working together, each rep gets $25 for the sale. This means that every rep working there has a personal interest in making each sale happen, so (good) reps will pitch in and help out with a coworker's sale if he or she sees that it is going poorly, or just generally assist by helping out with phone book transfers, bringing items to the desk for the primary dealer, etc.
After ten sales like that, each rep there has made $250.
Of course, there are bonuses/incentives based on how much you PERSONALLY sale, to help keep lazy reps who tend to 'ride the share' (as we say) in check.
Without the share system, customer service generally tends to be more poor, because a rep wants to get rid of the customers with bill problems so they don't miss out on sales. With the share system, a rep can take the time to provide good customer service without having to worry about going home with zero dollars while all the other reps make all the money.
Mobile Pro
Hopefully I can provide a very non biased non kool aid drinking view on this entire situation.
First a little about myself, I currently work for Verizon Wireless corporate as an account executive however I worked for CSOKI for almost 4 years.
During my time at Csoki, it changed my perspective on sales in general. It made me more aggressive, more creative and essentially more of a self starter. I personally was fine being 100 percent commission due to the fact I was making 6-8 grand a month so therefore with a decent accountant I was making far more than the average JOE BLOW and far more than most sales reps in the wireless industry. However life happend, I got married and had children and working the retail hours was simply unsusstanable and lack of benefits with a family was simply unrealistic.
Now I work for Corporate b2b and make much more and know at the end of the day I have a company matched 401k, Fantastic benefits, life insurance, car allowance, paid cell, paid laptop etc.
At the end of the day I didnt want to work out of retail store at 30 years old. It was a selfish personal pride thing. Also i wanted to ADVANCE in the company and unfortunatly no matter how fond I was of CSOKI and its people, it just wasnt happing. CSOKI has some top notch people and some udder scum bags, to thier credit though, I do know that they are more strict in their hiring practices these days so I will give them a thumbs up for that.
If you are single, can afford not having benefits and do not mind working retail hours (nights, weekends etc) csoki is a fantastic way to earn money and pick up a unique set of skills
If you have a family, want to qualify for a loan ( try telling a mortgage company that you dont actually work for verizon but yet you do however you have your own company...) and would like a chance to do something aside from sales and have benefits then go a different route.
Csoki was a great place to work for me and I have very fond memories however I am very thankful that I have a great corporate job,endless room for advancemnt, great benefits make a great living and work standard business hours and know at the end of the day my family is taken care of though benefits and retirment. I will never be a millionare working for corporate however i am happy and at the end of the day, you cant put a price on that.
Ps, paid vacations arnt half bad either
Hope this helps.
Why yes, that is a bag phone
I hear you guys. My problem with the split commissions is that my exbosses, co owners of the company, had split commissions. One worked her *** off and the other sat on her *** at the office and they make the same amount of money. Just didn't seem fair to me. I guess with spilt commissions you wouldn't have everyone jumping on the poor customer that came through the door because whoever didn't help them would get paid too. I can't say I wouldn't take the job if they called me back, which they haven't, because I really need a job. It would be good for me as far as I have kids and a husband that works days so nights and weekends would be good and I don't need benefits because my husband gets them from his work.
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Phone Expert
Not at all. I will say counting the market where Sprint has the highest marketshare because it's headquarters is there is not a fair comparison. The reps do have their work cut out for them. We don't have to work the shifts we are given. For example, we can take a week-long vacation, as long as we find someone to work the shifts given to us.Anyone can pay $100 and have an LLC...
I have personally seen hourly schedules made out a month in advance, daily e-mails and text messages from management.
my source: Regional Director (Kansas/Missouri) of CSOKI
Things might be different in your market, but I am very confident with what I posted about the KC market.
And no, i'm not a butthurt salesman, i'm an Indirect owner. I actually envy the way CSOKI manages their company. I think it is a good situation for certain people. Sorry if I offended you.
The Wireless Hero
Phone Expert
Sharing is a privilege. It's something you have the ability to opt out of or opt other people out of. I have only done it 3 times to someone in 3 years. I see some of the most prosperous sales reps are also the most motivated. When someone is slacking on the job, they will be the first to speak up about it, and if it doesn't improve, removed from sales.
My mom bought me this phone
wife has been with cellular sales for a little over 2 years now and it has been great for us. we have had some ups and downs as far as pay goes but that is like 3500 a month low end and as high as 8000 a month high end no bs. of course im sure it all depends on the market your in and how much foot traffic you encounter. you will work long hours but that comes with the territory of any sales job worthwhile. ill be starting as a corporate rep around april so here's hoping verizon doesnt fold lol. anyways though, cellular sales is a good company, just sometimes needs better leadership.
Where's the power button?
Putting aside the debate on whether or not their "independent contractor" business model is legal under IRS guidelines.......
Having been self-employed and traditionally employed, i can confirm that yes, you have to pay both parts of the payroll taxes so it would seem to cost more.
But what hasn't been mentioned here is that you also get to write off pretty much any expense you can think of. I don't work for this company (though I'm thinking about it), so I'm just speaking from what I'm reading here....
As much as chargebacks etc. are frustrating as hell, they are part of the ever-present "cost of doing business". If they are paying all the real estate taxes or building lease, utilities, displays, marketing, etc. and just "contracting" you to come in and sell the product on commission, if that sale then gets reversed for whatever reason, just write it off as a loss on your taxes.
Add that to any other deductions you can take in mileage, clothing, travel expenses, etc., you probably end up more than offsetting the additional payroll taxes or self-employment tax as the IRS calls it.
Or am I missing something?
Phone Collector
Maybe, depends on what your expenses are. I would say in that situation, offsetting 7% of your income might be feasible. But it is not like there is a lot of places you can "fudge" without being noticed. But then again as an independent contractor you lose some employee benefits, like workers comp, liability insurance, education allowance, paid training, 401k partially matched by company, holiday pay, paid vacation, plus now you have accountant expense and other filing requirements (and much greater audit risk) as an independent. Not saying you can't make a go of it, it just requires the right, just like any other business.
BTW the idea the somehow chargebacks are in some infinitesimal way good because you can right them off on your taxes, is utter and flagrant bs. They are like a bounced check. They are evil.
One of the biggest ways you can tell if this is a good situation is to look at who is working there. Is there a lot of turnover, are there family breadwinners employed there (or mainly single people who can afford to make less), what kind of attitudes prevail when you shop there (would you want your mother buying from the crew there?)? Do the people look happy and confident or vacant and stressed?
Has a car phone
some good info here
just accepted a position as a rep with csoki.. im a college drop out, no kids, single, etc...
but i thought id let you guys know that csoki no longer employs as independent contractors as of January 1, 2012. everyone is technically an employee. they kept telling me that in the interviews but could not explain to me the difference between the two. Also, they said they pay scales are going to stay the same. Im worried they wont stay the same for long, if what you guys are saying is true about it being cheaper to employ independent contractors.
thoughts?
***censored by The Man***
So, if you are an employee, are you earning an hourly wage?
Has a car phone
for the first month you get 10$/hr but youre technically employed by a company called snelling staffing, its a recruiting agency that cellular sales uses to do the legwork on hiring. background checks, pay, time off... after the month training period youre technically a cellular sales employee and its straight commission.
I know two guys who work there and theres no argument, they bank. i worked for an at&t authorized retailer for about 5 months... but the commission sucked. we're talking less than 5 dollars commission for some phones.... i couldve sold 4 phones a day and still made minimum wage... so im pretty excited, im just worried that now that cellular sales cant skirt the taxes on their employees, the commission grade will gradually start to drop. hope not.
***censored by The Man***
Well, not for anything, but if we all operated like Cellular Sales used to do, every agent would be able to pay megaton commissions. When you're finding questionably illegal ways to skirt your payroll tax burden, it's amazing how much of an impact that can have on your bottom line.
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