trekkie604 [ Phone Photos ]
alright let me know how it goes
no im not confusing the account must not have an agreement call them rite now and ask
Phoned back and was told that even though I purchased the 3GS at full price, because I'm currently on an agreement, they cannot unlock the phone.
To me, that makes no sense at all.
So, if I were to sell/give the 3GS to someone that is not on an agreement, in theory they should be able to get it unlocked?
chill the **** out.
Unlocked Pentaband iPhone 5 (AWS), unlocked iPhone 4
Unlimited airtime, Unlimited CAN/US long distance, Unlimited SMS to CAN/US wireless numbers
2500 Call Forwarding minutes to CAN/US numbers
Google Voice for visual voice mail with message transcription, conditional greetings, unlimited messages (vs 35 message cap), remote retrieval from any PC or phone, no auto-purge after 10 days and most importantly no $7-$8 charge.
They are lazy and looking at this:
"Why can't I unlock my device if I'm on a contract? * * * * *Because originally we subsidized the cost of your handset, you will be eligible only when your agreement term is completed.."
Tell them to find this:
"If I purchase a new device when I qualify for a HUP, will my old phone be eligible to be unlocked? * * * * *Yes. Once you initiate a new agreement, you can unlock phones from previous contracts."
And who said I was swearing. Maybe I typed asterisks I'm very chill. Just don't want you guys getting into some heated argument over conflicting info, when the source of both is Rogers/Fido. Vent on them.
Here is another member on this forum posting what Rogers and fido said to me and if you want them to refer to their own library good luck with that some of the agents will take it offensively and some will say Ru telling me to do my job and a few might go and check
Bloody hell! Just got off the phone with Fido.
Again, CSR did not know anything about this policy. Here's the history of my phone:
Feb 09 - 3 year agreement taken out with subsidized iPhone 3G
Summer 09 (can't remember exactly)- Purchased iPhone 3GS directly from Apple store
Late summer 10 - Original 3GS replaced with another under warranty from Apple store
Yesterday, when I phoned in, I provided CSR with IMEI of the new 3GS. Technical support team said that IMEI did not appear on their system, so therefore not eligible to unlock. (When I bought the 3GS from Apple store, it wasn't put through the Fido system???)
According to CSR, the only iPhone that appears on my account is the original 3G that I got with my agreement.
So, now I need to provide Fido with a copy of my original receipt for the 3GS and also a copy of the receipt for the warranty exchange before the CSR will even talk to the Technical team again about unlocking my phone!!
WTF? Also, the CSR told me that if the phone is purchased unsubsidized, I only have 30 days after the date of purchase to unlock????
All this for a phone that I purchased unsubsized but is still locked to Fido and I am willing to pay the $50 fee!!!
I wish the CSR's would keep up to date with new company policies....