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Thread: Can I still stack refill cards?

  1. #1
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    Can I still stack refill cards?

    The title says it all: Can I still stack refill cards?

    I didn't see the ability on the tmo website....

  2. #2
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    Quote Originally Posted by roberto99 View Post
    The title says it all: Can I still stack refill cards?

    I didn't see the ability on the tmo website....
    I would imagine you still are able to, I did it last at the end of July, but never used the site, I called it in to customer service and they did it for me. I wanted to make sure I got Gold Rewards and the 1000 minutes so I thought I should call it in.
    After I heard about AT&T giving up.




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    U can stack ... with Customer Service Help

    Recommend using CS to help you.

    Tried it by dialing 611 and using automated system.

    2 * $25 cards gave me 2 x 150 minutes NOT 460 Minutes!!

    Had to deal with Tmo CS Xmas Day (India ? or PR .. would not reveal continent) and made me feel like they are doing me a favor "one time" to go back into my account and stack the cards together.

    edit:
    I see my account now has an additional 500 minutes in lieu of the 300 originally posted.
    edit off:

    I hate all offshore CS.

    Merry Merry to you.
    Last edited by hpmaster; 12-25-2010 at 06:31 PM. Reason: added information

  4. #4
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    Be aware that "stacking" to a T-Mo Prepaid user means adding two or more cards at the same time to give you the benefits of the next card/refill size up, as opposed to the kind of stacking that allows you to add multiple refills and have them act sequentially, especially with regard to expiration or end-of-service dates. Just in case that wasn't clear.

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    Sorry to bump an old thread, but you think they would warn you on the web page that you can't stack there. What a pain.

  6. #6
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    OK, it's a year later and time to refill again. This time I called 611, and the automated refill gives no option to stack them. So I guess you have to buy the amount you want to refill as one card, or deal with CS hell.

    Kind of a bummer for me as most of the stores around me charge sales tax on refill cards, and the one place I know of that doesn't (OfficeMax) only stocks $10 and $30 cards.

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