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Thread: Consumer Cellular?

  1. #31
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    ConsumerCell, Thanks for participating and for the information. My father has a AT&T Samsung Sync he really likes. I'm not sure he has even figured out how to use the phone book and after three years has yet to setup his voice mail, but the phone has a large bright screen and large buttons. Can he use the Sync on your network without unlocking the phone?

    I agree that he and my mother could probably get a better deal with the prepaid card type phones, but I would be concerned about him remembering which type card to buy and how to load the minutes. I think the monthly bill approach works better for them, and it looks like he can add a second phone for my mother for just $10 per month and share minutes. Between the two of them I don't think they ever go over 100 minutes a month, so they could use the shared 200 minute plan for $30 / month, if I've go that figured correctly. That woudl be a lot cheaper than what they are paying AT&T right now.

  2. #32
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    Puretalk also bills your credit card every month. Your folks could also use their At&t phones, so they might be worth looking at.

  3. #33
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    Quote Originally Posted by OldPro View Post
    ConsumerCell, Thanks for participating and for the information. My father has a AT&T Samsung Sync he really likes. I'm not sure he has even figured out how to use the phone book and after three years has yet to setup his voice mail, but the phone has a large bright screen and large buttons. Can he use the Sync on your network without unlocking the phone?

    I agree that he and my mother could probably get a better deal with the prepaid card type phones, but I would be concerned about him remembering which type card to buy and how to load the minutes. I think the monthly bill approach works better for them, and it looks like he can add a second phone for my mother for just $10 per month and share minutes. Between the two of them I don't think they ever go over 100 minutes a month, so they could use the shared 200 minute plan for $30 / month, if I've go that figured correctly. That woudl be a lot cheaper than what they are paying AT&T right now.
    It's not rocket science to work it. You scratch off the card and call the number to add minutes. Before the account is due you'll get a message that you need to refill or you can simply set up a calendar reminder. It's really not difficult.
    Moderator yahoogroups forum T-Mobile-US http://groups.yahoo.com/group/T-Mobile-US

  4. #34
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    Quote Originally Posted by Telekom View Post
    It's not rocket science to work it. You scratch off the card and call the number to add minutes. Before the account is due you'll get a message that you need to refill or you can simply set up a calendar reminder. It's really not difficult.
    Hmm, since when do mvno send you a message before you due date? Since when do you get the old scratch off pin? Most places print out a ticket with your pin number. If your talking about tracfone, there are companies that have much better rates. My grandmother wouldn't know how to do that. It took her forever to let verizon use ACH debit from here checking account. She wouldn't remember to renew it. She doesn't even have a computer or use the internet.

  5. #35
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    Quote Originally Posted by webworm98 View Post
    Hmm, since when do mvno send you a message before you due date? Since when do you get the old scratch off pin? Most places print out a ticket with your pin number. If your talking about tracfone, there are companies that have much better rates. My grandmother wouldn't know how to do that. It took her forever to let verizon use ACH debit from here checking account. She wouldn't remember to renew it. She doesn't even have a computer or use the internet.
    Each carrier is different. T-Mobile always sends a text a few days before your account expires. As for scratch off some places will give you a tape/receipt with your charge number and others you can buy scratch off cards. Haven't been around much, eh?

    Even if she doesn't have a computer I'm willing to bet she knows where a calendar is where she could make a note. Many prepaids you can enable auto refill so that if the account gets low it automatically will recharge the account.

  6. #36
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    Where I shop for pins online or in person they don't use the scratch off pins. I get a ticket with a pin number printed out. As to my grandmother she shouldn't have a cell phone. Even with a calender, she wouldn't remember how to order it and she would lose her number. She is getting pretty old. Maybe some mvnos do remind you if your near expiration date, but most don't. I use page plus.

    Are there any mvnos that allow you to set up ACH debit? She doesn't pay anything by credit card. She hates using them even when placing an order.

  7. #37
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    OldPro, we can send your father a sim card to see if the phone will work with Consumer Cellular. We offer a 30-day, 30-minute money-back guarantee. Meaning that if he cancels with 30 days or 30 minutes of use, whichever occurs first, he gets a full 100% refund. Consumer Cellular will even pay for him to send the sim card back. This way, if the service is not satisfactory to your parents, you can cancel for any reason without paying a cent. You are correct that with two lines and 200 minutes it will be about $30 month, but keep in mind that the actual bill may be a bit more with taxes, which vary depending on where they live. For your mother, we also have a free phone available. She may also be interested in the Doro 410, a phone designed specifically with seniors in mind that is just $25. Give us a ring at 1-888-345-5509 or email us at support@consumercellular.com. We would love to be able to save your parents money. Another advantage with Consumer Cellular is that we offer Usage Alerts. This way, as your parents near their monthly usage level, they will be notified so they can upgrade to a bigger plan or curtail usage. This will help them save money and avoid running out of minutes like with prepaid. Thanks!

  8. #38
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    Quote Originally Posted by OldPro View Post
    Does anyone have any experience with Consumer Cellular? It's based on AT&T network. They seem to be targetting low usage non-technical folks, might be ideal for my parents (70 +)
    I signed up w/ CC a couple days ago, 700min/mo plan for $30+ taxes, Dorophone 410 for $25 + $35 activation. So far the phone is nice. Simple clear, reasonably easy to use. But my headset won't work with it so I'm stuck with the goofy little earbuds that came with it. It looks like finding a new headset will not be easy, it takes a 4 contact jack instead of the standard 3 contact one. The service is ATT which CC is not exactly so clear about on their site, although you can figure it out looking at the coverage map. So far I'm not thrilled with the coverage and I haven't left the house---good coverage in the living room, almost useless in my bedroom office. It could be this just puts too much house (which isn't much) between the phone and the nearest tower or the overall signal is too weak for the phones antenna. Never had the issue with sprint service and my old Sanyo SCP 200 (Which had a real antenna if it was needed). No ability to set a unique ringtone to a particular number or type of call (like blocked numbers). The blinky lights on the front don't work well in bright light. It's made in China---Designed in Sweden maybe and undeniably nice ID, but still.... Also the screen turns off after a minute or less when you make a call so you have to press a button to check your call time or signal strength and I haven't figured out which one so something else won't happen too. Kind of annoying. It's a big screen, maybertrying to save battery? I wish it would just stay on.

    I like the service terms because I often need to upgrade and down grade service and I use close to 700min/month which makes the pre-paid deals too costly. No one seems to have checked my credit (or they would have run screaming) but I had my old service for >10 years or so. No indication on the site of the cost of a replacement phone but I guess you could pick one up for $70 and then cancel the service after a month and put the phone on the shelf (keep the battery charged) as a spare. No service or repair plan offered. Setting up the phone was something of a hassle, the documentation isn't that great. Still haven't figured out how to put spaces in the phone numbers in the phone book so they are readable. Look over the Voicemail stuff on the site (like download the prompt map) before even trying to set it up. I don't use text so a lot of it was completely new and very confusing.

    The phone delivery was very prompt and the paperwork was complete and thoughtfully/attractively presented. Someone nailed that one. I made one call to customer service to figure something out and it was pretty quick and the tech. was helpful.

    I keep phones for a very long time and I like things pretty simple so stuff like activation fees amortizes out. I use a fair amount of minutes so a monthly plan makes sense. The alerts system for usage looks like a good idea but having to make a call or hit the website to check exact minutes is a bit of a hassle. (the alerts will text and/or email in) The phone knows how many minutes it's been transmitting or receiving so a very good approximation of the usage is right in my hand. Why not put it on the display? Some of that time may not count against my monthly minutes but that will just result in the display overestimating, which isn't a bad thing.

  9. #39
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    I agree about companies taking the mickey out of seniors! Here's me comparing a basic svc phone, that costs $15, to a Jitterbug, or a just5 phone that espouse themselves to be specialists, and therefore they can charge up to eight times the amount of an svc phone?! I'm a little disappointed in consumer cellular, I thought they were a much better deal to start with.

  10. #40
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    H20 wireless and Puretalk both work with ATT phones and offer autopay.

    Puretalk starts at $10 a month for 100 min and the second phone is $5/mo for 50 min. They will send a sim for free with first month payment.
    And right now you get a bonus 150 min with sim purchase, so for the first month you get 250 min.

    H20 sims can be purchased from them (website) for $10 and if activated on minute plan should give you $7 free (or 50 min).
    Minimum refill is $10 for 90 days (70 min).

    Minutes are a bit cheaper with puretalk compared to H20 (10 c versus 14 c) and texts are 5c on either plan, except with H20 the first text of the day is 10c.

    But if you don't need 100/50 min with puretalk, H20 is an affordable monthly option at $3.33 a month.

  11. #41
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    I find it slightly cheeky of tracfone merely rebranding a phone they already have on their line up, as a senior phone. Even the plan they promote for use by seniors, is merely an ordinary tracfone product. The only ditinguishing thing between this phone, and plans, compared to other tracfone deals, is that it (SHOULD) always come with double minutes for life included.
    I think tracfone can certainly up their game a little if they're serious about servicing seniors.

  12. #42
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    Question Phones and Consumer Cellular

    Hello. Maybe someone here can answer a few questions as I have been unable to find any answers browsing the internet. I have a samsung sunburst A697 through Consumer Cellular. I just started service with them and this is my first introduction to cell phones and unfortunately, I did not realize that wireless internet capable wasn't the same thing as Wi-Fi capable and the A697 is not Wi-Fi capable. Can you suggest any particular At&T phones that would work with Consumer Cellular as far as everything working on the phone with their plan but also has Wi-Fi capabilities? I would like to use my own internet provider to access the internet on my cell phone while at home. I would hate to start this whole process of changing phone providers over again not to mention the costs. I feel like I am paying twice for internet usage. Any assistance, responses, suggestions would be appreciated. Thank you.
    P.S. Please respond like you are talking to a 2 year old as I am not very knowledgeable about this stuff.

  13. #43
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    Why not just ask Consumer Cellular?

    Quote Originally Posted by Asedaii View Post
    Hello. Maybe someone here can answer a few questions as I have been unable to find any answers browsing the internet. I have a samsung sunburst A697 through Consumer Cellular. I just started service with them...
    You know where you want to go, they know what they offer, so ask them how these things might come together?

  14. #44
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    HowardForums is usually where you come before you start with a company but at least you are here before you bought another phone. I haven't really heard anything bad about consumer cellular but at their low use levels they are one of the most expensive phones to keep active. For example their low plan is ten dollars a month and that doesn't include any minutes. Most of us with multiple phones ( don't ask) expect at least 100 voice minutes and 3-4 months of active time for that ten dollars and if we don't use them they will accumulate as long as we add money before the deadline. Consumer is 120 a year if you don't use the phone. Their higher plans are getting better. And they are one of very few mvnos that will let you share your minutes. With another phone on your account.

    There are alot of good phones that have wifi that might work the new lg thrive is a new Att prepaid phone that is like the optimus. It really depends on what you want to use the phone for. Some people use their phones for talk and text and use an iPod to get on the net with wifi.

    I can say with the last few months they have added text and web at a moderately semi-decent price.

    Lg thrive-just released
    Motorola backflip (old version of android but can still download apps and use wifi). Can be found cheap
    Some of the samsung jacks can be found pretty cheap (the blackjack does not have wifi).

    One thing about consumer c is they are post paid not prepaid which means if you aren't careful you could accidentally use a lot of data and have to pay overages which can be high their overage is 0.2 cents a kb which I think is 2.00 a megabite which is high so when you browse and stream videos make sure the wifi is connected. With video and music you could use several hundred mb pretty fast. And then get sticker shock. Hofo talks about consumer with the prepaids because it is an MVNO but it is not prepaid this is why they do a credit check.

    Just about any At&t smartphone within the past year or 2 will have wifi. A good resource is phonescoop you can search for about any phone you are interested in.

    You will probably find that you will probably out grow this company in a few months. But there are many MVNOs on just about every network and for whatever your needs are.

    The good thing about prepaid is you can never spend more than the money in your account which is comforting. Also any phone can make a 911 call if the phone is active or not (if there is a tower and the battery charges).

    I didn't mean to talk down to you but you wanted us to talk like you were a rookie.
    trying to come up with better signature.......

  15. #45
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    "...so when you browse and stream videos make sure the wifi is connected. With video and music you could use several hundred mb pretty fast. And then get sticker shock...
    Exactly! Which is why I am trying to find out about the wifi option phones. Are you suggesting the LG-Thrive because it is compatible? Yes, I did think about an Ipod for getting on internet with wifi but wondered if I would be better off just finding a capable phone that would work with consumer cellular. Browsing the internet is my only concern with the consumer cellular...my son would be using it for that purpose and I would be worried about going over and getting that sticker shock bill. Do all "unlocked" phones work with any cell phone provider? You just change the Sim card? Not sure what all the jargon is and a little knowledge from internet (as I am finding out) is dangerous...LOL! I did try and get some answers from Consumer Cellular and to ask them these types of questions I did not get any answers. Everything I asked was answered with a "they don't know "... they only have knowledge of what they offer and the phones they offer. Which is what drove me to the internet (and this forum) to get some answers that are non-biased. Some of the replies were all you can do is try but they won't assist you as they don't support that. I don't want to be buying a bunch of phones just to "see". Most of our cell needs are texting (but son is young so there should not be to much issue of overage) and browsing internet. Man I spent some time searching different providers and came up with the CC company as being our best bang for the buck (on a tight budget with this) and it is BUT I sure wish I had understood that difference between internet capable and wi-fi capable from the onset. Also, is this Samsung A697 only not wi-fi capable because I am with consumer cellular? Or the phone is not capable to do it at all? I don't understand this stuff and getting frustrated. Pretty much comes down to making this phone wi-fi capable or having to find a phone that will work on the consumer cellular plan with regards to text and telephone calls or changing cell phone and carrier. And, NO, I did not feel like you were talking me down. Your reponse is much apprecited and I understand it

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