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Thread: Data restrictions -36 on new LG 900G. Help!

  1. #1
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    Question Data restrictions -36 on new LG 900G. Help!

    Hi I just recently purchased a lg 900g phone for straight talk and everytime I try to get on the internet/use the browser I get a message that says,
    " check data restrictions -36 "

    I've spent 4 hours with customer service now And they have been pretty worthless. Is there any way around this so that I may use the Internet on my phone?

  2. #2
    Join Date
    Feb 2011
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    Get on Tracphone's website and look up THEIR customer service number. It sounds crazy, but I had issues with mine just like you. I called Tracphone's customer service and just make sure to tell them clearly that I was a Straight Talk customer, but their service people couldn't figure out the problem. Tracphone lady had my phone working in 5 minutes.

  3. #3
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    Does the home screen say "Roam". I got a similar error when I was roaming, but not when I was "Home"

  4. #4
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    Thank you. It almost always says roam unfortunately. When it doesn't though I'm good. Now if I could find a way to boost my phones signal so that it didn't roam...

  5. #5
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    Quote Originally Posted by MrBooMY View Post
    Get on Tracphone's website and look up THEIR customer service number. It sounds crazy, but I had issues with mine just like you. I called Tracphone's customer service and just make sure to tell them clearly that I was a Straight Talk customer, but their service people couldn't figure out the problem. Tracphone lady had my phone working in 5 minutes.
    That CSR who helped you answers calls for all the Trac companies. I have called and had them answer with the wrong company name and quickly correct themselves. The secret is getting someone who is competent.

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