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Thread: How to cancel auto refill?

  1. #1
    Join Date
    Feb 2009
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    117
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    Moto G
    Wife: Moto G
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    Straight Talk
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    How to cancel auto refill?

    When I signed up and activated my phone on the ST website. I put in my credit card info. (dumb i kno). It automatically set me up for auto refill. How can I make it so that I am not enrolled. It wont let me take my CC off the account unless I put another card on there it seems.

  2. #2
    Join Date
    Dec 2010
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    16
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    LG290C
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    0
    Pretty sure the only way is to actually call their customer service.... I was wondering the same thing myself.. kind of rude of them to set it up that way, where you can set up the automatic payment plan on the web but then they don't allow you to cancel it on the web.

  3. #3
    Join Date
    May 2004
    Posts
    104
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    E71
    Omnia i910
    iPhone 3G
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    StraightTalk
    Optus 'yes'
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    I had to call in to get auto-refill removed.

  4. #4
    Join Date
    Feb 2009
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    Moto G
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    Straight Talk
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    ok thanks. I'll give them a call later today.

  5. #5
    Join Date
    Feb 2004
    Location
    USA
    Posts
    683
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    iPhone 4S 16GB
    iPhone 4 16GB
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    StraightTalk Wireless
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    My auto refill works just fine.
    iPhone 4 running on StraightTalk Wireless 3G (AT&T MVNO)


    Time Warner Cable (Home ISP)
    [/URL]

  6. #6
    Join Date
    Feb 2009
    Posts
    117
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    Moto G
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    Straight Talk
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    Im not worried about having an issue with auto refill not working just would rather buy the cards. Dont want to have it set for auto and forget about it coming out.

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