When I was still with Bell, you could return a phone within 15 days and under 15/30 minutes for a refund and cancellation of service.
You could warranty replace a DOA phone within 30 days providing the phone was in mint condition (e.g. no scratches) and that you had every possible accessory that came in the box and also had the original box the phone was sold in. You needed everything. You had to replace your phone with the exact same make/model.
TELUS Mobility - $50.00 per month (36 Month Term) (Personal)| $300 Port-In Credit
350 Minutes (per second) | 6pm Eve & Wknds | Unlimited CDN LD | Unlimited SMS | Call Display | Voicemail | 6GB Data
BELL Mobility - $38.00 per month with Bell Bundle (12 Month Term) (Business)
400 Minutes | 6pm Eve & Wknds | Unlimited Incoming | 500 LD Mins | Call Display