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Thread: ST voicemail: "cannot complete call as dialed"

  1. #1
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    ST voicemail: "cannot complete call as dialed"

    Incoming calls that go to voicemail are met by a recording that states: Welcome to Verizon Wireless. The call can not be completed as dialed..." I get the same recording when I try to retrieve voicemails. Customer service repeatedly gets me to reboot and reprogram (*22890) phone to no avail. Seems to me it is NOT a problem in phone, but in network. Any suggestions?

  2. #2
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    Quote Originally Posted by Hank053 View Post
    Incoming calls that go to voicemail are met by a recording that states: Welcome to Verizon Wireless. The call can not be completed as dialed..." I get the same recording when I try to retrieve voicemails. Customer service repeatedly gets me to reboot and reprogram (*22890) phone to no avail. Seems to me it is NOT a problem in phone, but in network. Any suggestions?
    Sounds like Verizon does not realize you are operating on their network. Try calling ST customer esculations (Miami) at 1-800-876-5753. If necessary keep calling back till someone understands and fixes the problem.

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    Try *73 to turn off call forwarding... This happened to me and I could make outgoing calls but all incoming failed with this message.

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