Can I add-a-line without a 2-year contract?

**rtrdealin** · 02-09-2011, 08:34 PM

Searched the forums and didn't find an answer, so I'll ask the question here.

I've got a grandfathered 600 min. Family Plan that currently has only 1 line. The second line was an @Home line that I ported out to Ooma. The remaining line is OOC. I want to add the second line onto the account (bringing it back up to 2 lines), but not get locked into a 2-year contract. I have my own phone/sim, so wouldn't need to get a subsidized device.

I've called T-Mobile and they are telling me I can't add-a-line, even if I have my own phone/sim, without a 2-year contract. Doesn't matter if I get a subsidized device or not.

Is the CSR blowing smoke? I know you used to be able to add-a-line without a contract if you brought your own device. Has this changed?

**CoolPhone** · 02-10-2011, 12:12 AM

Wirelessly posted (Opera/9.80 (J2ME/MIDP; Opera Mini/4.2.13918/23.334; U; en) Presto/2.5.25 Version/10.54)

it is not true

**kflan** · 02-10-2011, 02:06 AM

Call in and speak to Activations. As long as all lines on the family plan are out of contract, then you can add a line without contract.

**hoolahoous** · 02-10-2011, 09:26 AM

i have done it couple of times. my all lines were already out of contract so not sure if it is a requirement.

**jet1000** · 02-10-2011, 10:10 AM

Yes, the requirement is that all lines be out of contract to add a no contract line. It sounds like the OP meets that requirement, so he should ask to speak to a supervisor if necessary.

**rtrdealin** · 02-10-2011, 05:56 PM

Thanks for the information. It took 3 more attempts, but I finally got an Activations Rep (including 1 supervisor) that knew I didn't have to have a 2-year contract with my new line.

I was then able to get $4.99 t-zones (same as my first line) added, and $9.99 unlimited family messaging. All-in-all it was worth the aggravation.

Thanks again.