I have a verizon palm pre activated with page plus in one state last week. It was working well while I drove around. I made and received a couple of calls until yesterday. Yesterday afternoon, I was in a different state and talking with a friend on the phone, suddenly the call was dropped. Since then I could not dial any number out even numbers like *228 or 611.

I stopped by a verizon store, the store people said they could not support the phone because it's not verizon but they suggested that phone was malfunction because he himself worked a repair/replace ticket with a customer's palm pre.

My question is how can I verify if the phone is malfunctional, and how to fix it by myself? The phone is off warranty.


Thanks.