Does taking over contract (TOR) affect original HUP eligibility?

**potentpotable** · 03-13-2011, 05:31 PM

Hi there,

If I were to take over someone's contract that is eligible for upgrade now (for example, the contract expires in Sept 2011), once the TOR is completed, can I still upgrade immediately, or do I have to wait 6 or 24 months even though the contract is expiring in 6 months?

Thanks!

**z24gta** · 03-13-2011, 05:58 PM

In some cases once you tor the hup resets so you can do a hup instantly. But since their is only 6 months your eligble anyways. Ask the rogers rep while your doing the tor. And get your number ported while your doing it,calling back after you wont be able to.

**brn80** · 03-17-2011, 04:59 PM

The account is what matters, Rogers could care less who's financially responsible (in this case doing a TOR transfers financial responsibility to you). It's the age of the account that dictates the HUP eligibility on the majority of normal accounts.

When you do the TOR, make sure the agent doesn't reset your contract term. This happened to us when my gf. did a TOR on a smartphone plan. I had to call in and have them adjust it.

My advice is, assuming that Sept. of this year is the contract end date, I would first do the TOR. Once that's in order (check account information on my rogers, billing etc.)--maybe a few days or so--then do a HUP. Doing multiple stuff at one time seems to confuse the hell out the agents on the other line--I like to give them nice simple linear tasks.