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Thread: cant recieve or send picture message

  1. #1
    Join Date
    Mar 2011
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    cant recieve or send picture message

    i just got the mt4g two days ago, and whenever i try to send or recieve a message, it keeps telling me: "unable to send message. generic network failure." i went into settings> wireless & networks> mobile networks> access point names and some people have been saying there is a telkill? option i need to delete. i dont have that option just the t-mobile data and t-mobile mms. is there anything i can do??

  2. #2
    Join Date
    Aug 2003
    Location
    Vancouver
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    Phones
    HTC PRODUCTS
    mytouch 4G
    Carrier
    T-Mobile
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    I'd call tmobile. they will probably tell you to do a master reset but it's odd that you can't send any
    i've done so much, with so little, for so long, that i'm intitled to do nothing at all.

  3. #3
    Join Date
    Dec 2011
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    maybe u need to restart your mobile phone
    My HTC Life: abercrombie and fitch>HTC Touch Diamond>G13>G18

  4. #4
    Join Date
    Jul 2012
    Location
    Chicago
    Posts
    16
    Phones
    My Touch 4G
    My Touch 4G, LG Dlite, Nokia 5230, Docomo NTT SH906I
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    T-Mobile
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    Your settings should be set on the APN to T-Mobile Data epc.tmobile.com and for T-Mobile MMS.

    heres is what you should see and or change to:

    tap on the T-Mobile MMS on the APN setting and change or make sure that:

    Name is T-Mobile MMS
    APN is epc.tmobile.com
    proxy Not Set
    Port Not Set
    Username Notset
    Password Not set
    Sever Not Set
    MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
    MMS proxy Not set
    MMS port not set
    MMS protocol WAP 2.0
    MCC 310
    MNC 260
    Authentication type Notset
    APN Type MMS

    try this setting.

    if not you will have to mass reset the phone or contact t-mobile.

    :3

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