Any idea how to stop sms converting to mms on Galaxy 550?

[christopher26]

Hi all,

I recently upgraded my phone to the Samsung Galaxy 550. I love it but have one big problem. With my old phone I could send text messages to email addresses at no cost (I have unlimited text). If I try to text an email address with this new phone it automatically converts the sms to an mms and I get charged every time. I'm not sending a picture or video, just short text.

Customer support spoke with technical support and basically said that there is no way I can text to an email address anymore (because of how my new phone works) without it going through as a picture/video message. Their solution is to use my email app but I don't always want to have to use email to send a quick message to someone. Plus, it uses up my data and a text doesn't. I also can't reply to my 416xxxxxxx@vmobile.ca messages without incurring a charge.

Does anyone else have this problem? Is it a problem with Virgin or Android? I've searched everywhere but can't find an answer. Handcent looked promising but also converts to mms.

Any help would be greatly appreciated.

Thanks,
Christopher

[ruudabaga]

It's an HSPA problem. As you know, it works on CDMA, but they "broke" it on HSPA.

Try sending your SMS to "6245", then put the email address as the first thing in the body of the SMS, followed by your message, e.g
---
To: 6245
Message: president@bell.ca Dude, when will you fix sms-to-email on your HSPA network???
---

See also here:
http://support.bell.ca/en-qc/Mobilit...essages?step=3

[christopher26]

Try sending your SMS to "6245", then put the email address as the first thing in the body of the SMS, followed by your message?step=3[/url]

Hey, thanks for this! You succeeded in finding me a solution while Virgin is still "working on the problem".

I really appreciate this ruudabaga. You've made my life a hell of a lot easier.

Thanks again!

Chris

[arisk]

Thanks ruudabaga.
That's useful information which I recently discovered when I encountered the same issue.

Sorry to drag a post out of the past, but hopefully this is seen as relevant.

I'd like to streamline the contact management of the 6245 method and am looking for input.
I've posted http://www.howardforums.com/showthre...l-6245-process