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Thread: LG 800G Micro SD Card Question.

  1. #1
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    LG 800G Micro SD Card Question.

    I put a 8GB Micro SD card into the LG800G and it shows at the top of the screen with a little red X on it.
    The LG800G specs state up 8GB cards.

    Does it not like the card or what could be the problem?

  2. #2
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    I have a 2GB card in my LG800G(I didn't have a 4GB card handy). Works fine. I removed the 2GB card and put in a 8GB card. The phone didn't "see" it - in the Memory screen (settings -> phone -> memory Info the external memory line is greyed out.

    I am hoping that a software update will allow the 800G to use bigger microSD cards.

  3. #3
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    Quote Originally Posted by rich in STL View Post
    I have a 2GB card in my LG800G(I didn't have a 4GB card handy). Works fine. I removed the 2GB card and put in a 8GB card. The phone didn't "see" it - in the Memory screen (settings -> phone -> memory Info the external memory line is greyed out.

    I am hoping that a software update will allow the 800G to use bigger microSD cards.
    All the other forums are full of posts with no one specifically having a solution on which memory cards will work. Trac slipped up with not providing Info on this. Its obvious their CSR don`t know anything on this subject.

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    Will an 8GB card work in this phone?
    What is the largest you can use? A 2GB?

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    Quote Originally Posted by Hooterville View Post
    Will an 8GB card work in this phone?
    What is the largest you can use? A 2GB?
    You need to research for the answer, unless you don`t mind returning what will not work. There is so much being posted its completely confusing.

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    Here is some reading material, scroll down to the 134 comments and see what you can make of it:
    http://pbush14.wordpress.com/2011/04...-tracfone-com/

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    A 2GB microSD card works in my LG800G
    A 8GB microSD card does NOT work
    When I get a 4GB card I will try it and post.

    This is based on my actual experience, not on what I was told or what little I read and believe. If I read it and do not believe it, it doesn't count :-(

  8. #8
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    I asked Tracfone (through an email message to their technical support) what type/size micro SD card would fit into the LG800G phone. Here’s the answer they gave me:

    Thank you for your interest in TracFone Wireless. We are responding to your recent inquiry.

    As of the moment, TracFone Wireless does not support this kind of service as of this time. Nevertheless, be assured that we are continually working on improving and expanding our products and services. You have option to insert a Micro SD card but we cannot assure you that it will work because it still depends on your phone capacity and memory. You may check the phone’s feature by visiting the website at http://www.lg.com and search for the phone model.

    Of course that model doesn’t show up at that site. And the details for the LG800G at Tracfone’s web site even states (3rd bullet in their details): APP Capable (App download requires purchase of additional memory) – additional memory means micro SD card!

    Not very helpful.....

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    While I don't have a link to the article, I read that the LG800G will go as hi as 4 gigs. Sometimes hardware will see more than it is supposed to, but with these phones it looks like 4 is the limit, since two people have posted that the phone will not recognize 8 gig cards.

    ST to IPhone http://howardforums.com/bYd8e
    ST to Android http://howardforums.com/Xael3
    ST to Windows Phone http://howardforums.com/MMuZH
    Tracfone CS at 800-876-5753 or 800-626-4883
    Phone Number for Google Customer Service. 18558363987

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    I can now answer my own question.

    The 4GB works the 8GB does not.

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    You are right, they don't have a clue
    Here is an email from tracfone, (on May 5th 2011) [B]stating it will take 8 gig
    An 8 gig card does not work on my phone...
    =============================================

    Thank you for your interest in TracFone Wireless. We are responding to
    your recent inquiry.

    An LG800G phone model can support up to 8GB (maximum size) of Micro SD
    memory. PC connectivity via USB cord is not supported by TracFone
    Wireless. You cannot connect your phone directly to a computer. You can
    transfer pictures using the web browser feature of your phone to send
    the picture message to an email address.

    Should you have further questions or concerns, please contact one of
    our
    customer care representatives at 1-800-323-2366. For your convenience,
    our representatives are available Monday-Sunday from 8:00 AM to 10:45
    PM
    EST.

    Thank you for being a TracFone Wireless customer. We appreciate your
    business.

    Sincerely,

    TracFone Wireless

  12. #12
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    Quote Originally Posted by matisse View Post
    You are right, they don't have a clue
    Here is an email from tracfone, (on May 5th 2011) [B]stating it will take 8 gig
    An 8 gig card does not work on my phone...
    =============================================

    Thank you for your interest in TracFone Wireless. We are responding to
    your recent inquiry.

    An LG800G phone model can support up to 8GB (maximum size) of Micro SD
    memory. PC connectivity via USB cord is not supported by TracFone
    Wireless. You cannot connect your phone directly to a computer. You can
    transfer pictures using the web browser feature of your phone to send
    the picture message to an email address.

    Should you have further questions or concerns, please contact one of
    our
    customer care representatives at 1-800-323-2366. For your convenience,
    our representatives are available Monday-Sunday from 8:00 AM to 10:45
    PM
    EST.

    Thank you for being a TracFone Wireless customer. We appreciate your
    business.

    Sincerely,

    TracFone Wireless
    I sure do appreciate having an alternative soure of information - like Howardforums

  13. #13
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    I am guessing that is Trac was at all competient they would have closed all loopholes allowing you to get anything on or off the phone except by paying to send/receive it. When they contracted for several phone models, it appears someone slipped up, and connectivity was not completely shut off. In some ways we are lucky Trac is so encompetent.

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    4 gig sdhc works perfectly for me

  15. #15
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    I now have a 4GB microSDHC card in my 800G. Usually I transfer files to the fone using bluetooth from my computer, sometimes I use a microUSB cable.

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