Does downgrading a Family Plan change anything to your account? I'm thinking about going from the 2100 to 1400 Family Plan. I've heard you lose your upgrade if you have one and I have upgrades on 3 of my 4 lines and they would like to upgrade soon.
Also I have an old Curve 8310 can I ask AT&T to remove data on that line and one line on my plan can put their sim in and use it for texting?
Does downgrading a Family Plan change anything to your account? I'm thinking about going from the 2100 to 1400 Family Plan. I've heard you lose your upgrade if you have one and I have upgrades on 3 of my 4 lines and they would like to upgrade soon.
Downgrading your voice minutes will only cap your Rollover minutes immediately. If you drop to the 1,400 FamilyTalk plan, you will only get to keep 1,400 of your Rollover minutes that you have built up. This usually isn't a big deal as most people start accumulating them again immediately.
You will (most likely) not lose your upgrade. It is possible that it could change the future upgrade eligibility date, but that is not immediate and it will not be guaranteed to happen. The schedule which lines are eligible to upgrade is based on how much you pay for that individual line. The more you pay, the sooner you can upgrade. If you drop your line down $20, it could change the date you could upgrade, but it is not guaranteed to.
Originally Posted by posthippie
Also I have an old Curve 8310 can I ask AT&T to remove data on that line and one line on my plan can put their sim in and use it for texting?
If you put an active SIM card in the Blackberry 8310, AT&T will automatically add a data plan to that line.
What does the "future upgrade eligibility date" part mean? I thought upgrades go by 2 years from the date you purchase a new phone.
Also can I call customer care before inserting or after inserting a sim and turn off data completely from that line?
Thanks
Different lines are eligible for an upgrade at different times. Most are at 20 months, some are 17 months, even less are 12 months from the date you last signed your contract. It is possible that a line would be eligible at 17 months, but because the line's rate plan is reduced (or features are dropped), it could bump it up to 20 months. That is just an example, btw...
As long as you put the SIM card in a non-smartphone, you are able to completely shut data off. Keep in mind that you will lose MMS with data blocked.
The new upgrade program puts everybody eligible at 20 months......exactly like Verizon's. That changed in January from the old program which based your upgrade date on the amount of money billed on each line. If you upgraded prior to January (and the exact date eludes me but it was in early January) you are sill becoming eligible based on the old upgrade program. On a family plan, the primary line (which is billed the higher amount off the voice plan) and any shared features (such as text messaging) and that line would be eligible the earliest. It ranged from 12 months and upward depending on how much was billed on that line.
If you lower your voice plan.......for example.......go from the 89.99 FT plan to the 69.99 FT plan, the primary line will immediately lose $20 per month billed on that line. The system will see that and calculates the amount billed in a rolling 90 day average as lower and potentially your eligibility date starts moving farther away. In 90 days, after the full 90 day average of the $20 cut from your bill has played out, I can guarantee your eligibility date will push backwards.
As required by the FTC I am declaring that I am an employee of at&t Mobility and anything I say is my own opinion and in no way expresses the opinion of at&t Mobility
Reply With Quote
Originally Posted by posthippie
Bookmarks