Your monthly charge is due on the monthly payment date of your Beyond Talk Plan. Your monthly payment date is based on the day of the month that you activate your Beyond Talk Plan, switch from one Beyond Talk Plan to another Beyond Talk Plan, or restart your existing Beyond Talk Plan. If you do not pay your monthly charge on your payment date, you will not be able to make or receive calls (except 911 emergency calls), send or receive domestic text messages, picture messages, IM and email messages (collectively "Messages"), access Downloads (VirginXL), or use any other services, regardless of the balance in your account. When you next pay your monthly charge, you will receive the number of minutes and Messages associated with that monthly plan.
If you fail to pay your monthly charge when due, your payment date will be reset based on the day you successfully pay your monthly charge. If you do not pay your monthly charge within 120 days after your payment date, your account will expire, we will deactivate your service, you will lose your mobile phone number, and we will assess you a termination charge equal to the value of any balance left in your account, which is not refundable even if you reactivate your account. If your account is deactivated, you must follow the activation process again in order to obtain service and use your Virgin Mobile phone. You may visit our website (
www.virginmobileusa.com) or contact Virgin Mobile At Your Service at 1-888-322-1122 to reactivate your account using a Top-Up card, debit card or credit card.
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