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Thread: when my buddy calls me from his ST phone it shows up as Private Number

  1. #1
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    Question when my buddy calls me from his ST phone it shows up as Private Number

    my friend has the Nokia 6790 (pretty sure that is the model number) 'Surge' phone. now when he calls me it shows up as "Private Number" on my cell phone even though his name AND number are on my contact list. when he texts me it shows his name like any other text I get from people on my contact list. he says it has happened to other people he has called from it. is there a setting he has to change on the phone or will he have to contact support for the phone? he just got the phone and he likes it so far but that whole "Private Number" thing is getting a tad annoying especially since I am still in the process of memorizing his new number (I have to go into my contact list to call him at times).
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  2. #2
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    He needs to look into the settings menu, as it must be now set to not show his phone number.

  3. #3
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    Yes, exactly.

    Most likely he configured the phone to do so.

    The E71 can do the same thing if desired.

    Tools-Settings-Phone-Call-Send My Caller ID

    For which you can choose: Set By Network / Yes / No...

  4. #4
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    Yeah probably just a setting he needs to change, almost all phones have the option to use a withheld number when calling by default now.

  5. #5
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    well he went where I told him to go in the post sjmarcy posted but that info was not seen on his screen and if he tried to make any changes it asked for a password and according to him he never set one up I told him to call cust service but he is just to lazy to do it meanwhile he calls me from it and wonders why I do not answer him when calls show up as private on my end (ditto on my land line phone).

  6. #6
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    As pointed out already it is a setting on your friends phone, not yours.
    My bosses phone is the same way. He was messing with his settings a few years back and buggered something and now it shows up Private Caller to everyone. His wife was not happy at first but after 2 years?

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  7. #7
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    Well he could still straighten that out, if he wanted to dig into it.

    In the meantime…try setting your own phone to block calls with no caller id…if your phone provides that option. That will help motivate him! Also, with his phone set like that he can't do certain kinds of over the phone business…he'll just get the "sorry" message.

  8. #8
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    well it is all good he got it fixed as he called me today and it said his name and not 'private number' on my cell phone display .

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