I was trying to find if there were any CS type of people that would read this and maybe give me an idea of what i can expect.
I am on my 3rd droid 2, each one i have had the same issues and on each one a new issue seems to arise. I have tried the factory reset as suggested by a classmate who used to work in a verizon store. The factory reset didnt help anything. The first phone i had would shut off every time it dropped down to 1x svc from 3g (which is fairly common where i live as i live between two hills) i was having to constantly turn my phone back on.
2nd phone had the same issue plus would need charged several times a day and would shut off at various times throughout the day. i would charge the phone and could leave it on my desktop and i would have to turn the phone on before i could use it even though the battery would still be full.
3rd phone would shut off at the 1x and 3g downswitch, and when sending a text or ending a call and when just left sitting out. Also has had charging issues where if the phone was nearly empty and put on the charger at around 20% of the battery left, even off would sometimes take over an hour to charge from certain points such as 20-30% and 60-70%. Also quite often after hitting the key on the top to turn the screen off, the phone becomes unresponsive and i have to pull the battery to turn the phone off and back on so it can be used again.
After going through 3 phones with really similar issues, what is verizon's policy, am i going to get yet another droid 2, or would they offer another phone? The 2nd phone i didnt put any apps onto the phone before i started having problems and the third one started right out of the box from the replacement phone.
I'm on my ninth replacement I think between my droid 1 and 2... I had a few replacements and they upgraded me from a droid 1 to a droid 2, but that was several months ago. Now this is my fourth or fifth Droid 2... Verizon has been a pain compared to when I swapped out the original droid... They just aren't budging... Luckily I'm up for a new phone so just waiting on the Bionic. If you want, your best bet is to just be polite and tell them that you pay for a service you can't even use due to the phone. Maybe you'll get lucky and they'll send you a different phone (note that mine was like new, not a brand new phone). If not, I'd just keep switching the phones. If nothing else, verizon may get tired of having to pay to send you replacements.
i had that issue with blackberries, wife was on her 3rd tour and i got up to 6 or 7 of them before i just upgraded and paid full price for my phone and traded them in at target and got 2 phones for like $200 but ill keep calling and replacing them.
My wife and I also have been having issues with our Droid 1 and 2. In 3 months time I had 7 replacements my wive had 4 replacements with Droid 1. 1) It would shut its self off and we could not turn it back on (had to keep taking out the battery). 2) It would keep freezing on us (had to take battery out). 3) Our apps would vanish (remove battery). 4) It would make calls without touching phone. 5) We, couldn't text anyone (remove battery). 6) Last the screen would go black (remove battery). Verizon offered us a upgrade to the Droid 2. Again we have the same issues. Now, my wife has had 6 replacements in 6 months time and I have had 4.
If they offer us a another upgrade I think I rather have an iPhone. Everyone I know has one and nobody has these kinda issues or any issues.
I give the Droids 2 thumbs DOWN!!!!!!