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Thread: Guaranteed Rate With no contract..........

  1. #1
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    Guaranteed Rate With no contract..........

    I'm just curious, what exactly does the "Guaranteed Rate" mean on MOBI ?

    If I bought a $25 plan, is it guaranteed never to go up ?

    ever?

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    As long as they're in business.
    FIDO $56 Smart Plan: Unlimited nationwide talk, global messaging, 2GB data w/ BIS and LTE, value pack
    WIND $40 Wish Plan: Unlimited nationwide talk, global messaging, unlimited data w/ BIS, call control



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    Rate plans are only guaranteed for the duration of your contract. Technically, every cell phone plan and every purchase we ever make is a contract. It just happens to be that Mobilcity's contracts are for one month of service at a time. This means that your price is guaranteed for only that month. At any time, Mobilicity could raise the price and there's not a thing you can do. Mobilcity could even decide to change pricing in the middle of one your subscribed to months of service and simply give you a refund and say that they don't want your business. I highly doubt they would do that but note that your plan is definitely not "guaranteed" for life. If you're looking for some type of lifetime guarantee, it doesn't exist with any cell phone company.

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    Mobilicity service terms section 3.

    Section 3. CHANGING THIS AGREEMENT
    (1) We reserve the right to change the agreement, fees, rates or plans from time to time by
    posting it on our website at http://www.mobilicity.ca/. Although this does not create an

    Services Terms and Conditions

    obligation on us, we may try to notify you by sending you text messages, emails or any other
    means we choose. You are not obligated to accept these changes. You can contact us to
    terminate the Services if you do not accept the changes. If you do not terminate the
    Services, your continued use of the Services will mean that you have agreed to the changes.

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    It's the same as any product or service that you buy. Price are never guranteed to stay the same forever. The above terms of service really spell out the reality. We're dealing with a month of cell phone service being sold by Mobilciity to a customer. Mobilciity could change the pricing at any time - even for existing customers - but the customer is also free to continue with the purchase of another month of service or to cancel the service at any time.

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    I'd believe our rates are guaranteed as long as Dave is Mobi's CEO.
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    Quote Originally Posted by icemasta View Post
    I'd believe our rates are guaranteed as long as Dave is Mobi's CEO.
    It's quite possible that Dave Dobbin may not approve a widespread price increase for existing customers but even if Mobilciity did decide to raise prices for those customers, there's really nothing (other than customer dissatisfaction) that prevents them for doing it. The company is allowed to set its own pricing for services, whether customers like the pricing or not.

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    Correct me if I'm wrong, but dave has promised all plans are grandfathered I believe.

    Sent from my LG-P999 using Tapatalk

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    Quote Originally Posted by computergeek541 View Post
    It's quite possible that Dave Dobbin may not approve a widespread price increase for existing customers but even if Mobilciity did decide to raise prices for those customers, there's really nothing (other than customer dissatisfaction) that prevents them for doing it. The company is allowed to set its own pricing for services, whether customers like the pricing or not.
    I agree that no contract pretty much ensures that they could change prices whenever they want but I was saying Dave is the kind of guy that respects his customers and I believe him when he said all prices are grandfathered. To change the perspective around though since it is non-contract I will leave without question if promises like grandfathering are not kept.

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    Quote Originally Posted by icemasta View Post
    I agree that no contract pretty much ensures that they could change prices whenever they want but I was saying Dave is the kind of guy that respects his customers and I believe him when he said all prices are grandfathered. To change the perspective around though since it is non-contract I will leave without question if promises like grandfathering are not kept.
    Contracts do not protect prices at the big three either so that point doesn't matter. Nothing is protected under a three year agreement, not even the base plans. Have a look at the terms of service on Fido.ca or Rogers.com. See if you can find any promises. You won't, because pricing promises were removed from contracts many years ago.

    The ONLY thing a contract promises is a one-time hardware discount on your phone. That's it.

    Mobilicity and WIND, on the other hand, are far less likely to mess with peoples pricing precisely BECAUSE they have no contracts! Everyone could simply leave.


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    Dave is there to make money for himself & the company. If he has to raise your rates he will....im sure he's a nice guy though.

    Quote Originally Posted by icemasta View Post
    I'd believe our rates are guaranteed as long as Dave is Mobi's CEO.

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    Quote Originally Posted by JustinCredible View Post
    As long as they're in business.
    That's more relevant when talking about Wind, since they've never been in a good way financially.
    The word 'Pentaband' means '5 Bands', from the Greek word 'pente' meaning '5'. For a phone to be pentaband it has to support 5 bands. If the phone has AWS support, it doesn't automatically mean that it is pentaband. The reason Wind and Mobilicity users like pentaband phones is because the reverse is true. We're not the only ones who like pentaband phones though, so please stop referring to phones that work on Wind and Mobilicity as pentaband. It causes unnecessary cofusion.

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    I have friends who think 10 or 15 yrs from now they'll still be paying 25/month back to school rate plan lol.

    Quote Originally Posted by computergeek541 View Post
    It just happens to be that Mobilcity's contracts are for one month of service at a time. This means that your price is guaranteed for only that month. .

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    Dave will not break his promise. $25 a month to Dave is better than nothing. I don't think it cost $25 for Dave to maintain an extra account. Dave is still making operating profit out of it but not much in comparison with Robellus.

    Also, technology might have advanced so much in 10 - 15 years that the customers might not want to keep the cell phones at any price.

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    Yeah, Dave seems like a really straight guy. I couldn't belive it when I sent him a twitter message telling him that there is nowhere to put an apartment number in for a customers account, and he replied and thanked me for pointing it out! I'd never get anything from the big 3 like that.

    I'd imagine that like rent, gas, food, and everything else, the service will go up in price, over time. Ah well, such is life.

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