Calling issues & errors: Your phone carrier has routed this call improperly

**Extraordinary** · 10-07-2011, 05:00 PM

"Please listen to this entire message. Your phone carrier has routed this call improperly. This call is being identified as a local call and it should be identified as a long distance call. To complete this call please call your carriers customer service number or dial 305-848-8288, wait for a dial tone, and enter the number you are trying to reach"

Except it's not a long distance call, the area code is exactly the same.

**Churner** · 10-07-2011, 06:54 PM

Don't tell us. We can't fix it!

That's a network-side issue that you should pass along to VM support. Maybe use the social channel, since it will save you the challenge of communicating that long message verbally to an offshore rep for whom English isn't the first language?

{edit} Is the person you're trying to call a Magic Jack or Ooma user? The issue might turn out to be on that provider's end.

If you want to read some interesting discussion about that number, check out http://800notes.com/Phone.aspx/1-305-848-8288