iPhone 3GS Battery Expanded and Pushed Out Front Glass
I have an iPhone 3GS that my friend gave me to sell but it had been sitting in my room for a couple days, I came to look at it today and the battery had expanded so much that it broke the logic board and pushed out the front lcd and glass assembly. The phone is a 32gb and they haven't sold them in a while I think it's over a year. Do you guys think that if I went into an apple store they could it replace it for me without a charge for replacement?
There was a period of time where expanding/bulging batteries were common on laptops, but this is the first I've heard of it on an iPhone.
It doesn't hurt to try for a replacement though. Though for extra attention from Apple, you could also take photos of the expansion and post them, then have some site like Consumerist or gizmodo have a look at them.
You could definitely use the threat of going public about it. Expanding/exploding batteries make for very interesting news stories and companies are not crazy about the potential suits from such damage. I am sure somebody in Apple quality control would like to get their hands on such a bad battery to see if there could be a bad lot out on the market. Yours could be the first of many due to the age.
If you got an extended AppleCare plan for it, then check the terms of your plan.
Otherwise, if they haven't sold them in over a year, then it can't possibly be under warranty. So if Apple chooses to give you a free replacement, that would be an act of pure generosity on their part. Threatening them is not likely to persuade them to give you a gift that large.
So if Apple chooses to give you a free replacement, that would be an act of pure generosity on their part. Threatening them is not likely to persuade them to give you a gift that large.
The liability of a battery explosion will almost ensure Apple gives him a replacement. The first generation iPod nano is well out of warranty and Apple just announced a recall this week due to similar battery issues. There is a lot of injury potential from a battery exploding and possibly catching fire. I would bet Apple replaces it right away.
The liability of a battery explosion will almost ensure Apple gives him a replacement. The first generation iPod nano is well out of warranty and Apple just announced a recall this week due to similar battery issues. There is a lot of injury potential from a battery exploding and possibly catching fire. I would bet Apple replaces it right away.
The iPod Nano battery issue Isn't necessarily similar. My Nano is part of the recall.
The letter I received from Apple says, "Apple has determined that in very rare cases, the battery in the iPod nano (first generation) may overheat and pose a safety risk." "The issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages." "Note: This battery issue is specific to the iPod nano (first generation) and does not affect any other iPod.
Apple has identified the battery problem with the Nano. There is not enough information from this particular situation with an iPhone 3Gs, that is still being sold and software supported to say it is similar.
Apple has identified the battery problem with the Nano. There is not enough information from this particular situation with an iPhone 3Gs, that is still being sold and software supported to say it is similar.
I didn't say it is a similar situation, but it is proof that battery concerns are always important. I had a friend take his G4 macbook to an apple store earlier this summer due to the battery swelling. They replaced the battery for free, just out of fear of it exploding.
I didn't say it is a similar situation, but it is proof that battery concerns are always important. I had a friend take his G4 macbook to an apple store earlier this summer due to the battery swelling. They replaced the battery for free, just out of fear of it exploding.
I got that email too, although I sold my first-gen nano long ago. But what happened there was that a large number of people became involved in a court case, and that was enough to convince Apple that there may be an issue. This is a far cry from ONE person complaining about an issue that hasn't been reported by anyone else.
In fact, even in the nano case, no court ordered Apple to replace the nanos. Apple simply decided it would be cheaper to offer a settlement than defend a court case.
Considering I had to actually pay for my AppleCare+ plan, frankly I would feel a little cheated if someone got a free iPhone just for being a pain.
I just had a swelling battery problem with my 2009 MacBook Pro. The Apple Store changed the battery no questions asked. Of course, I have AppleCare...
I Had a G4 iBook with a battery recall, back in 2006. The battery was manufactured by Sony with a widespread defect That was cool, because the original battery was in need of replacement, as it was starting to lose capacity. Apple replaced it free of charge to me. I was very happy.
My 3gs just did the exact same thing. Did you bring it to the apple store? I made an appointment tomorrow at the genius bar, want to know what to expect
also I found a third incident on youtube http://www.youtube.com/watch?v=hKVBd...eature=related
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