Refilling Your Account after Service End Date: If you do not buy and add Services prior to the Service End Date, your Straight Talk Service will be deactivated on the Service End Date, you will lose all unused Services (including minutes, text, Mobile Web Access and Service days) and you may lose your telephone number. If your Straight Talk phone is deactivated for failure to add Services before the Service End Date, you will need to provide your Straight Talk wireless phone’s IMEI/MEID DEC number in order to reactivate your service. If you have a phone with a prepaid engine, you can add an airtime card from this prepaid area. The prepaid engine is accessible from your phone display. Select the menu option and a selection titled “Prepaid” will display. You may add an airtime pin by selecting “Add Airtime” and following the prompts. This feature may not be available in all phone models. Please note that Straight Talk does not provide refunds for unused minutes, texts or Mobile Web Access.