Loophole: How to get unlimited data

**Duckmeister** · 03-03-2012, 03:33 AM

[QUOTE=ak1sdr;14743393]There definitely were internal bulletins sent out.

*shrugs*

When bulletins don't work, system updates happen.

****************
I was told that Verizon would fire someone in a heartbeat for policy violations or for trying to hook up friends, etc. I guess this isn't such a big deal to them then. Bottom line is like a previous poster said...we will have to wait for an employee
to give us the skinny or just wait for Verizon to do something about it... one way or the other.

**WaltA** · 03-04-2012, 08:02 AM

Originally Posted by MattMJB0188

Why should the customer have to suffer because of the rep's error.

Possibly because the customer knew it was an error (that fits everyone reading this thread), and even many times went fishing for a rep who would make the error.

**MattMJB0188** · 03-04-2012, 11:36 AM

Originally Posted by WaltA

Possibly because the customer knew it was an error (that fits everyone reading this thread), and even many times went fishing for a rep who would make the error.

Not an error at all. Not when the system is obviously allowing it. The rep even said, "oh this better for you, you'll now have unlimited data and won't have to worry about overages." Having an active feature in their system is NOT an error. The customer is doing nothing wrong here. It's legit. It's legit until Verizon completely removes it.

**lukeiphone** · 03-04-2012, 12:13 PM

So this trick isn't working anymore??

**MattMJB0188** · 03-04-2012, 12:30 PM

Originally Posted by lukeiphone

So this trick isn't working anymore??

Not true. Worked for me 2 days ago.

**ShortSxit** · 03-04-2012, 01:52 PM

Originally Posted by MattMJB0188

Not an error at all. Not when the system is obviously allowing it. The rep even said, "oh this better for you, you'll now have unlimited data and won't have to worry about overages." Having an active feature in their system is NOT an error. The customer is doing nothing wrong here. It's legit. It's legit until Verizon completely removes it.

That's the definition of a loophole, i.e. the title of this thread. It's an error.

**ak1sdr** · 03-04-2012, 06:33 PM

Originally Posted by MattMJB0188

Not true. Worked for me 2 days ago.

Congratulations.

Assuming the software update went through like it was supposed to this morning, you'd be one of the last people who was able to take advantage of it.

The whole reason the unlimited data codes showed back up in the system (because they were taken away for a time after it officially went away) was so front line reps could fix issues where the codes had fallen off of accounts without having to resort to an internal offline team who was backed up 2+ weeks (small team, lots of requests).

This loophole was an unintended consequence of trying to give front-line reps the tools to fix an account promptly.

Granted, what's been done now is probably how they should have done it from the start (having the system do an account check, see if the feature has been on the account in the last 30 days, if yes then show feature available if no then don't), but I'm also not a programmer so don't know what was involved with getting that to work properly.

Move along, nothing more to see here.

**mac.** · 03-04-2012, 06:42 PM

Originally Posted by ak1sdr

Congratulations.

Assuming the software update went through like it was supposed to this morning, you'd be one of the last people who was able to take advantage of it.

The whole reason the unlimited data codes showed back up in the system (because they were taken away for a time after it officially went away) was so front line reps could fix issues where the codes had fallen off of accounts without having to resort to an internal offline team who was backed up 2+ weeks (small team, lots of requests).

This loophole was an unintended consequence of trying to give front-line reps the tools to fix an account promptly.

Granted, what's been done now is probably how they should have done it from the start (having the system do an account check, see if the feature has been on the account in the last 30 days, if yes then show feature available if no then don't), but I'm also not a programmer so don't know what was involved with getting that to work properly.

Move along, nothing more to see here.

Thanks for the explanation of what went on. Now we await and see if the unlimited data is removed from people who added this to their accounts. Let's hope VZW doesn't remove them.

**MattMJB0188** · 03-04-2012, 09:31 PM

Originally Posted by ak1sdr

Congratulations.

Assuming the software update went through like it was supposed to this morning, you'd be one of the last people who was able to take advantage of it.

The whole reason the unlimited data codes showed back up in the system (because they were taken away for a time after it officially went away) was so front line reps could fix issues where the codes had fallen off of accounts without having to resort to an internal offline team who was backed up 2+ weeks (small team, lots of requests).

This loophole was an unintended consequence of trying to give front-line reps the tools to fix an account promptly.

Granted, what's been done now is probably how they should have done it from the start (having the system do an account check, see if the feature has been on the account in the last 30 days, if yes then show feature available if no then don't), but I'm also not a programmer so don't know what was involved with getting that to work properly.

Move along, nothing more to see here.

Do you work for Verizon? I'm sorry but I don't quite follow? So they know about it and officially closed it and then reopened it? So this means that anyone who got it this way is going to for sure loose it?

So does this mean for sure I'm gonna loose it for sure now? Not the end of the world if I do, 4GB is plenty. I still have not removed the MHS feature.

**raeldude** · 03-04-2012, 09:39 PM

My First Bill Was Just Generated, And It Seems They Had No Problem *Charging* Me For The Unlimited Data And The $20.00 Hotspot, And I Won't Have Any Problem Paying It. To Me, It'd Seem A Bit Un Customer Service Friendly To Charge For It, Then Remove It, Even Though I'm Sure They'd Credit Back, Etc.

While I'm Not Expecting To Keep It, Or Feeling That I Am Outright Entitled To It, If I Get To Keep It Great, If Not, Oh Well, I Started With 2GB And Likely Would Have Been Fine, Its Just Nice To Know That I HAVE It, If I Ever Need It.

Also, Seems It's Not Closed Yet At Least, As Someone Posted On The XDA Thread Saying They Got It Today, Around 9:45 PM (No Idea What Time Zone They're In).

**MattMJB0188** · 03-04-2012, 09:41 PM

Originally Posted by raeldude

My First Bill Was Just Generated, And It Seems They Had No Problem *Charging* Me For The Unlimited Data And The $20.00 Hotspot, And I Won't Have Any Problem Paying It. To Me, It'd Seem A Bit Un Customer Service Friendly To Charge For It, Then Remove It, Even Though I'm Sure They'd Credit Back, Etc.

While I'm Not Expecting To Keep It, Or Feeling That I Am Outright Entitled To It, If I Get To Keep It Great, If Not, Oh Well, I Started With 2GB And Likely Would Have Been Fine, Its Just Nice To Know That I HAVE It, If I Ever Need It.

Also, Seems It's Not Closed Yet At Least, As Someone Posted On The XDA Thread Saying They Got It Today, Around 9:45 PM (No Idea What Time Zone They're In).

So you just signed up? When do you plan on removing the MHS feature? I was gonna do it a few days into my next billing cycle which is soon.

**mac.** · 03-04-2012, 09:51 PM

Originally Posted by MattMJB0188

So you just signed up? When do you plan on removing the MHS feature? I was gonna do it a few days into my next billing cycle which is soon.

We know that removing the MHS keeps your unlimited data on your account. However we don't know if that will be the case in a few days when VZW does their system update to close this. I did mine the same day and had no problems so far. But to each is own.

**MattMJB0188** · 03-04-2012, 09:55 PM

Originally Posted by mac.

We know that removing the MHS keeps your unlimited data on your account. However we don't know if that will be the case in a few days. I did mine the same day and had no problems so far. But to each is own.

I'm sorry but could you elaborate a little more? So in a few days Verizon isn't sure if people who got it this way will still have it? Is there talk about removing everyone's plan who got it this way or just those who got it recently?

So if one were to remove the mobile hotspot they would yank away the unlimited plan?

**mac.** · 03-04-2012, 09:59 PM

Originally Posted by MattMJB0188

I'm sorry but could you elaborate a little more? So in a few days Verizon isn't sure if people who got it this way will still have it? Is there talk about removing everyone's plan who got it this way or just those who got it recently?

So if one were to remove the mobile hotspot they would yank away the unlimited plan?

Some people in here work for Verizon and have stated there will be an update to close this loophole. But no one has said that it will remove anything. But if an update does go into affect, who knows what the outcome will be.

**MattMJB0188** · 03-04-2012, 10:07 PM

Originally Posted by mac.

Some people in here work for Verizon and have stated there will be an update to close this loophole. But no one has said that it will remove anything. But if an update does go into affect, who knows what the outcome will be.

Ok so when should I remove the MHS feature on my account? Do you recommend now or maybe next week? I'd hate to wait and then remove it only to trigger something in their system.