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You haven't confirmed if you've an Android phone, but if you do I figure you can count on ckl_88's theory being right on the money. I get a similar issue (G2 using custom ROMs, and in the GVRD, too) fairly often, it's completely random when it comes back, but often it will once I'm on a new tower or sometimes if I cycle data or airplane mode. It mostly happens to me at home, so I just switch on the wifi, but it's a bit annoying.
Either way, I wouldn't be holding my breathe for a callback.
Sent from my HTC Vision using HowardForums
I had that happen to me my first month with wind. Took endless calls to get the problem fixed. Eventually was credited with a free month for all my hassle. Looking back i shoulda just found another phone carrier lol.
My sig has what phone im using. Yes its an android phone. Yes im running a custom rom.
You must of missed the part where i called and the lady said my account was suspended, as for the reason she does not know.
when I did this i get:
GSM Disconnects:
=======DATA==========
State: DcInactiveState
disconnected with last try at 2:59pm
fail because no error
Making calls and texts, you cannot be suspended(even though you say you are being told that). Has to be a simple error on Wind's part about the data. Waiting for a callback will just make you madder. I suggest calling until it's resolved as far as functionality.....
Since you won the $50 contest here at HoFo that required the winners to be a current Mobi customer, I assumed you did.
I was posting from my phone, sigs get excised on the HoFo android application. I saw that your account was "suspended". My opinion was that you're an idealist who expects waaaay too much honesty and straight-forwardness out of customer service representatives. Anyway, I'm hoping the fact you aren't back complaining means that you did get it resolved, one way or the other. If you did get a call back, I am interested to hear how they resolved the issue and what they eventually diagnosed the problem as being, if they shared that much.
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