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Thread: Wind Suspended Me For No Reason.. WTF???

  1. #16
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    Quote Originally Posted by tendenzi View Post
    You need to start off with being a half decent F-speaker first. Once this has become a familiar language, applying the WTF-speak comes naturally as you can understand when and where to place the WTF acronym, and how to use it much more effectively.

    For more information on how to better perform the F-Language and WTF-Speaking, please review the following:
    http://goo.gl/7lih
    I lol'd.

    In terms of the OP---I've never heard of random suspensions for no reason...perhaps an issue with their Pay Before billing system? I.e. the voice and text was renewed, but the data (for some reason) was not?


    Come for the savings. Stay for the unlimited.

  2. #17
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    Quote Originally Posted by tendenzi View Post
    Let's see if a pattern starts to be formed and if this carries through to many people. If it's like Christmas, that's when they kicked people off the "infinite calling" add-ons because they used infinite too much, something about this time of year WIND likes to take a little back.
    Does infinite mean without limits? So how can you penalize someone for using something you say is endless too much?

  3. #18
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    Quote Originally Posted by rockjock View Post
    Does infinite mean without limits? So how can you penalize someone for using something you say is endless too much?
    but the thing is that iv barely used voice/txt.. i just need data to use email for work...

    OH! Canada Plan
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  4. #19
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    You haven't confirmed if you've an Android phone, but if you do I figure you can count on ckl_88's theory being right on the money. I get a similar issue (G2 using custom ROMs, and in the GVRD, too) fairly often, it's completely random when it comes back, but often it will once I'm on a new tower or sometimes if I cycle data or airplane mode. It mostly happens to me at home, so I just switch on the wifi, but it's a bit annoying.

    Either way, I wouldn't be holding my breathe for a callback.

    Sent from my HTC Vision using HowardForums

  5. #20
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    I had that happen to me my first month with wind. Took endless calls to get the problem fixed. Eventually was credited with a free month for all my hassle. Looking back i shoulda just found another phone carrier lol.

  6. #21
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    Quote Originally Posted by Borteep View Post
    You haven't confirmed if you've an Android phone, but if you do I figure you can count on ckl_88's theory being right on the money. I get a similar issue (G2 using custom ROMs, and in the GVRD, too) fairly often, it's completely random when it comes back, but often it will once I'm on a new tower or sometimes if I cycle data or airplane mode. It mostly happens to me at home, so I just switch on the wifi, but it's a bit annoying.

    Either way, I wouldn't be holding my breathe for a callback.

    Sent from my HTC Vision using HowardForums
    My sig has what phone im using. Yes its an android phone. Yes im running a custom rom.
    You must of missed the part where i called and the lady said my account was suspended, as for the reason she does not know.



    Quote Originally Posted by ckl_88 View Post
    go into the stock phone dialer and type *#*#4636#*#*. Then select phone information. In that page, scroll down to the section where it says GSM disconnects. If you see a bit of text that says "failed due to protocol errors" your data connection is hooped until you toggled on/off airplane mode...
    when I did this i get:
    GSM Disconnects:
    =======DATA==========
    State: DcInactiveState
    disconnected with last try at 2:59pm
    fail because no error

  7. #22
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    Making calls and texts, you cannot be suspended(even though you say you are being told that). Has to be a simple error on Wind's part about the data. Waiting for a callback will just make you madder. I suggest calling until it's resolved as far as functionality.....


    Quote Originally Posted by Colin Nekidboy View Post
    I had that happen to me my first month with wind. Took endless calls to get the problem fixed. Eventually was credited with a free month for all my hassle. Looking back i shoulda just found another phone carrier lol.
    Since you won the $50 contest here at HoFo that required the winners to be a current Mobi customer, I assumed you did.

  8. #23
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    Quote Originally Posted by beachlover333 View Post
    Making calls and texts, you cannot be suspended(even though you say you are being told that). Has to be a simple error on Wind's part about the data. Waiting for a callback will just make you madder. I suggest calling until it's resolved as far as functionality.....
    Have you called in and found out what happened?

  9. #24
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    Quote Originally Posted by 2K2SilverCivicS View Post
    My sig has what phone im using. Yes its an android phone. Yes im running a custom rom.
    You must of missed the part where i called and the lady said my account was suspended, as for the reason she does not know.
    I was posting from my phone, sigs get excised on the HoFo android application. I saw that your account was "suspended". My opinion was that you're an idealist who expects waaaay too much honesty and straight-forwardness out of customer service representatives. Anyway, I'm hoping the fact you aren't back complaining means that you did get it resolved, one way or the other. If you did get a call back, I am interested to hear how they resolved the issue and what they eventually diagnosed the problem as being, if they shared that much.

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