Anyone try this Rogers One Number thing?

**hopetindall** · 02-08-2012, 10:07 PM

Looks like RON breaks on-phone call forwarding. A problem for me since I use a non-Rogers voicemail and it needs conditional call forwarding to integrate properly. I guess I have to choose one or the other.

**ceredon** · 02-08-2012, 10:33 PM

Originally Posted by hopetindall

Looks like RON breaks on-phone call forwarding. A problem for me since I use a non-Rogers voicemail and it needs conditional call forwarding to integrate properly. I guess I have to choose one or the other.

One might be tempted to think that limitation might be intentional.

**hopetindall** · 02-08-2012, 10:42 PM

I don't think this is some kind of conspiracy. It's likely a configuration issue having to do with where the call is being redirected (tromboned).

I spoke too soon.

If I want to use my external voicemail - I've just discovered I can setup conditional call forwarding rule inside RON - and everything works like it used to. (My external voicemail answers if unanswered or rejected on the phone).

BUT - if I use reach me rules (ring multiple numbers) - then I can't choose conditional call forwarding at the same time; the RON rule for Ring my phones replaces the call forwarding rule.

**hopetindall** · 02-08-2012, 11:08 PM

Originally Posted by rogers_chris

No roaming, no long distance, no nothing. Call any Canadian number from your computer, from anywhere you have internet access, and that call is considered part of the service and therefore is free.

Rogers_Chris, is there any charges for using the reach me functionality. If I ring multiple numbers - is there any cost to receive a call on my office or home phone? Or if I call forward using RON - is there any call forward charge? (assume all destinations in Canada). thanks

PHT

**cloneman** · 02-08-2012, 11:52 PM

Originally Posted by hopetindall

Looks like RON breaks on-phone call forwarding. A problem for me since I use a non-Rogers voicemail and it needs conditional call forwarding to integrate properly. I guess I have to choose one or the other.

hopetindall,

I use voip.ms voicemail, and I setup system that plays back a DTMF so that it will takeover the call after 25 seconds, and send it to my voip.ms voicemail.

In this case, i can use both RON and my voip.ms voicemail :^)

**hopetindall** · 02-09-2012, 07:14 AM

Originally Posted by cloneman

hopetindall,

I use voip.ms voicemail, and I setup system that plays back a DTMF so that it will takeover the call after 25 seconds, and send it to my voip.ms voicemail.

In this case, i can use both RON and my voip.ms voicemail :^)

thanks cloneman,

interesting - I'm using voip.ms for my voicemail too.

Just to confirm - your setting up you voicemail as a 'reach me' type destination. Does it 'ring' concurrently with your other destinations (which is what I'm trying to accomplish) and pickup if none of the other numbers pick-up.

While I've done something similar to what you describe above on my own asterisk box (for inbound Google Voice calls, my asterisk box answers, sends a DTMF down the pipe before sending the call to an extension at my house) - I've never been able to figure out how to setup voip.ms to do this.

Could you share more details of your setup?

thanks,

**cloneman** · 02-09-2012, 08:17 AM

So I've got my voip.ms set to ring to a SIP account, (which rings concurrently)

then, the failover for the DID ("Routing if Destination No Answer") is an IVR menu. The IVR menu "greeting" is a DTMF tone followed by a transfer to voicemail

In my case, it plays DTMF 8, followed by a message that says "press zero to leave a message"
I do this so people aren't forced to leave message.

here's some wave files I found on the internet to use for the greeting.
http://dl.dropbox.com/u/570792/dtmf_wavs.rar

And heres mine
http://dl.dropbox.com/u/570792/DTMF8_silence.WAV
I added tiny bit of silence before the DTMF, a doorbell sound, and generic greeting.
I don't know how reliable this workaround is, it seems to work so far.

**hopetindall** · 02-09-2012, 08:24 AM

many thanks cloneman.

I've always had bad luck using recordings of DTMFs - but I'll give this a try.

thank you.

**Rogers_Kate** · 02-09-2012, 11:28 AM

Hi Hopetindall,

There are no charges for using the reach me functionality or using the call forwarding feature within RON. When RON is activated, traditional call forwarding features on your phone are replaced with the reach me rules.

Hope this helps

@Rogers_Kate

**fruvous** · 02-09-2012, 06:32 PM

After using RON for a few weeks, here is something that is bugging me... As long as a call is picked up on a different phone, the webphone will display "Missed call". You'd think the webphone would be smart enough to know that another phone picked up the call.

**efrant** · 02-09-2012, 08:15 PM

Originally Posted by Rogers_Kate

[snip]

When RON is activated, traditional call forwarding features on your phone are replaced with the reach me rules.

That's unfortunate, as I am sure a lot of us would like to be able to adjust call forwarding features from our phone, or at least being able to do so through some sort of app.

**simho** · 02-09-2012, 09:23 PM

Originally Posted by efrant

That's unfortunate, as I am sure a lot of us would like to be able to adjust call forwarding features from our phone, or at least being able to do so through some sort of app.

Yeah, I agree. There isn't an app, but you can adjust from the webapp.

**efrant** · 02-10-2012, 01:00 AM

Originally Posted by simho

Yeah, I agree. There isn't an app, but you can adjust from the webapp.

Yeah but that particular web page is not very mobile-friendly.

Sent from my Galaxy Nexus using Tapatalk

**some-gei** · 02-10-2012, 10:58 AM

Really? I find the web-app just fine. It IS a mobile-friendly site...

**PatrickS** · 02-14-2012, 04:10 PM

Just got a text from Rogers introducing new call management features, such as call blocking!

Pretty amazing. Using the Cydia app "Call Block" was one of the few remaining reasons for me to want to Jailbreak.