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Thread: Red Pocket iPhone voicemail not working

  1. #1
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    Red Pocket iPhone voicemail not working

    On Friday night I activated two Red Pocket sims and put them in 2 iPhone 3G phones. Everything is working ok, ported numbers to both with no problems. The only problem I'm having is when someone calls and I don't answer or I reject the call they instantly hear a busy tone. I have tried to hold 1 and dial voicemail and it goes to att voicemail but when I enter my number it isn't recognized. If I dial my number I get busy tone instead of voicemail. So my question is, any suggestions on getting VM working? Anyone else have a problem with VM? I know visual voicemail will not work, I'm just looking for regular VM. Thanks.

  2. #2
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    Hmm, I have noticed the same thing with my wife's phone. But if her phone is turned off or she sends to vm it says the number is disconnected.

  3. #3
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    So I called customer care and according to the lady I spoke to, the voicemail feature had not been added to the accounts. She put me on hold for 30 secs and it is now fixed.

  4. #4
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    Thanks for the info.. Called and got my wife's phone working too!

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