Page 3 of 9 FirstFirst 1 2 3 4 5 6 7 8 9 LastLast
Results 31 to 45 of 122

Thread: Possible Class Action Lawsuit for Data Outages and Slower than advertised speeds

  1. #31
    Join Date
    Jan 2010
    Posts
    24
    Feedback Score
    0
    Quote Originally Posted by prech View Post
    Having experienced how piss-poor VMUSA coverage has been, I'm surprised to see the OP encountering so much animosity and defensive rhetoric.

    I'm in northern California, alas, but fully support any attempts at righting this wrong.
    I appreciate your support. See the continued animosity and defensive rhetoric on page 2.

  2. #32
    Join Date
    Mar 2011
    Posts
    585
    Phone
    Motorola Droid 3
    Carrier
    Verizon Wireless
    Feedback Score
    0
    Quote Originally Posted by cymbalmonkey View Post
    I want transparency. I want honesty. If a company is going to offer "Beyond Talk" which focuses on unlimited data and texting, then the unlimited data better work. Outages and speeds so slow that Pandora can't function are unacceptable.
    Well said. That's why I left Sprint.

    Sent from my DROID3 using HowardForums

  3. #33
    Join Date
    Jun 2010
    Location
    usa
    Posts
    688
    Phone
    lg optimus,motorola i425,samsung r211
    Carrier
    boost mobile,cricket paygo,virgin mobile
    Feedback Score
    0
    Wirelessly posted (lg optimus : Opera/9.80 (Android; Opera Mini/6.5.27452/26.1305; U; en) Presto/2.8.119 Version/10.54)

    this is the last thing I'm saying about this. Do you guys realize that you pay half the price of a normal sprint customer so you get half the bandwidth. why do people expect to get fast speeds like sprint when they pay half the price and some people are still on the 25 plan and the other people are on the 35 plans which is a quarter of the price. now when it comes to data outage then get a new company because obviously sprint doesn't work in your area so get a new phone company it's prepaid your not stuck. this lawyer guy is gonna ruin it for us current virgin mobile customers becauses VM is gonna turn around and change everything because of people crying and complaining. my biggest fear is that they are gonna get rid of the $25/$35 plan and only let us have unlimited everything for 55 dollars because people crying and complaining. come on people don't involved in this court case stuff because its gonna mess it up for everybody.look at Cricket.they only let the android phones be on plans more then $50 and Metro PCS is $40.the fact that you can have an android phone for $35 is the best option for people that cant afford a normal phone company.you get what you pay for
    Last edited by phonemagician; 12-21-2011 at 06:43 PM.

  4. #34
    Join Date
    Jul 2011
    Location
    Texas
    Posts
    21
    Carrier
    Straight Talk
    Feedback Score
    0
    Today I was able to stream Tune-in Radio for a couple hours at the office. Other than a few notifications, it worked fine. Other days, it may cut in and out a few times but I'm inside a building with usually 1-2 bars, sometimes only 1x. My DroidX from Verizon was much better at streaming audio but I paid 4x as much. My iPhone on AT&T was somewhere in between but I still paid 4x as much.

    Some days my GPS takes a while to lock on but more often, it does what I need. Depending on where I go within the city (Austin, TX), I get dropped calls and no signal. Otherwise, I hop on Wifi somewhere and it works like a champ. My house is in a dead zone for all carriers so that point is moot.

    I'm probably not the typical VM user, but I'm sure there are many that have similar results, maybe better. I assumed when I signed up with VM my service would not be the same as VZW, AT&T & others but knew it was because I only had to pay $25/month. Does my service suck some days? Absolutely. Would I like to pay more for it? No, because I've already done that.

    While VM 'may' be mismanaging their servers, losing customers from poor service will hurt them more than a frivolous lawsuit with little chance of success. It's PREPAID for heaven's sake! They meet the needs for those of us not willing to shell out hundreds of dollars each month so the big boys can hire betters lawyers to fight against meaningless lawsuits. If I were paying $100+ bucks a month, I'd expect fewer outages. I pay $25 so my expectations are lower. There are plenty of PP carriers and phone choices. Expecting postpaid service from prepaid is unrealistic and a lawsuit won't do anything to change it. Pickkng another carrier would be a better option. Kinda like picking a new congressman. Vote with your wallet, not a lawyer.

    Let me know when occupy VM comes to Texas.

  5. #35
    Join Date
    Nov 2006
    Location
    Patriots Nation
    Posts
    5,835
    Phone
    Optimus G, iPhone 4s, Mantra
    Carrier
    Sprint, VM
    Feedback Score
    0
    Quote Originally Posted by phonemagician View Post
    Wirelessly posted (lg optimus : Opera/9.80 (Android; Opera Mini/6.5.27452/26.1305; U; en) Presto/2.8.119 Version/10.54)

    this is the last thing I'm saying about this. Do you guys realize that you pay half the price of a normal sprint customer so you get half the bandwidth. why do people expect to get fast speeds like sprint when they pay half the price and some people are still on the 25 plan and the other people are on the 35 plans which is a quarter of the price. now when it comes to data outage then get a new company because obviously sprint doesn't work in your area so get a new phone company it's prepaid your not stuck. this lawyer guy is gonna ruin it for us current virgin mobile customers becauses VM is gonna turn around and change everything because of people crying and complaining. my biggest fear is that they are gonna get rid of the $25/$35 plan and only let us have unlimited everything for 55 dollars because people crying and complaining. come on people don't involved in this court case stuff because its gonna mess it up for everybody.look at Cricket.they only let the android phones be on plans more then $50 and Metro PCS is $40.the fact that you can have an android phone for $35 is the best option for people that cant afford a normal phone company.you get what you pay for
    Well said,

    When a postpaid customer is said to be worth 3-4 times the value of a prepaid user. Somethings got to give.
    Those that think prepaid is just another way to use and pay for service are correct. They are dead wrong to think they will get the "same" service. But it's OK, you DO get what you pay for and VM is no different.

    I know I'm in the minority but I'm delighted with my 2 PayLo lines. I didn't really want to leave the 25.00 Beyond Talk plan but the user was starting to hit a wall with minutes. They wanted a better phone than VM offers so Simple was a much better deal. However, their data speed is not 3G but it's good enough for 40 a month.

    I still think that VM should be able to offer what is advertises though. I don't care if it's at the lower end of the 3G scale (lets use .5MBps for example) just make it consistent. Want to throttle that down to 275Kbps after hitting the 2.5GB they are talking about? That's fine too.

    The server issue is beginning to be a problem. They can't keep piling on additions with people trying to stream movies all day without some type of capacity upgrades.

  6. #36
    Join Date
    Jan 2011
    Posts
    236
    Phone
    HTC Evo V w/Harmonia
    Carrier
    Virgin Mobile
    Feedback Score
    0
    Quote Originally Posted by billm261 View Post
    Would you rather keep your 25.00 a month plan and tolerate the data issues?
    Actually, yes!
    While my speeds aren't fantastic, they aren't abysmal, and for $25 I'm quite happy.

    I have been with virgin for 7 years or so and the only reason I am actually considering a switch is due to the phones. Yes, there has been outtages, Sprint had them too. So has other carriers, we may have a bit more, but for the price? I'm not going to complain too much.

    I can afford more, I choose not to because this works for me. And no, I'm not asking for an Iphone, I just want something better than a 600mhz phone that isn't complete garbage (A.K.A. Triumph). Offer me an Evo, or a Desire, heck, even an Optimus Black and I'm staying for sure.


    If you are unhappy, leave!
    You can recover a good chunk of the cost of the phone selling it on Craigslist. You aren't stuck in a contract where you have to pay $300 to get out.


    Quote Originally Posted by cymbalmonkey View Post
    I appreciate you defending the oppressed corporate subsidiary that is Virgin Mobile.
    As opposed to an oppressed lawyer? Kettle, meet pot.


    Quote Originally Posted by cymbalmonkey View Post
    I want transparency. I want honesty. If a company is going to offer "Beyond Talk" which focuses on unlimited data and texting, then the unlimited data better work. Outages and speeds so slow that Pandora can't function are unacceptable.
    You aren't even on VM anymore! Why do you care?


    You want to convince me that this is all about making VM better, and not hurt us in the long run, say you will do all of this pro bono. Then I will go a bit easier on you, but until then, you and I both know the only one who is going to benefit from this whole entire thing is going to be you and your cohorts. The rest of us will be left with pie on our face when our bills go up.
    Your village called, they want their idiot back.

  7. #37
    Join Date
    Aug 2011
    Posts
    352
    Carrier
    Virgin Mobile,T-Mobile, AT&T
    Feedback Score
    0
    If this thread was started a year ago I would have taken VM's side as many people here did and said that we get this kind of service since it's prepaid so we deserve less because we pay less. However ever since T-mobile released the $30 Monthly 4G Plan for their prepaid customers I have a different opinion.

    I've had the opportunity to test both of these "PREPAID" networks (T-mobile and Virgin Mobile) and believe that VM should step up their game offering people access to more of their data servers and faster speeds. And before any of you said it's prepaid, I'll ask "How come T-mobile is giving its prepaid customers access to the same servers and speeds that their postpaid customers get?" and "Why can't Virgin Mobile do the same?" I'm not saying they should go overboard and give us access to to roaming on Verizon and using WiMAX, but they should definitely offer better speeds more servers and more phones, that is if they want to compete with other "PREPAID" carriers.

    Just my 2 cents.
    Last edited by TheCellphoneGuy; 12-21-2011 at 09:36 PM.

  8. #38
    Join Date
    Nov 2006
    Location
    Patriots Nation
    Posts
    5,835
    Phone
    Optimus G, iPhone 4s, Mantra
    Carrier
    Sprint, VM
    Feedback Score
    0
    Quote Originally Posted by Leslieann View Post
    Actually, yes!
    While my speeds aren't fantastic, they aren't abysmal, and for $25 I'm quite happy.

    I have been with virgin for 7 years or so and the only reason I am actually considering a switch is due to the phones. Yes, there has been outtages, Sprint had them too. So has other carriers, we may have a bit more, but for the price? I'm not going to complain too much.
    Your a realist and it's good to see that but if they don't address the server issue it's only going to get worse.
    Everyone (including me) wants a higher end phone with a larger screen with a sharp, high resolution display.
    Well, it requires more data to get that device to display and function properly. It's a double edge sword for sure.

  9. #39
    Join Date
    Nov 2006
    Location
    Patriots Nation
    Posts
    5,835
    Phone
    Optimus G, iPhone 4s, Mantra
    Carrier
    Sprint, VM
    Feedback Score
    0
    Quote Originally Posted by TheCellphoneGuy View Post
    However ever since T-mobile released the $30 Monthly 4G Plan for their prepaid customers I have a different opinion.

    I'll ask "How come T-mobile is giving it's prepaid customers access to the same servers and speeds that their postpaid customers get?" and "Why can't Virgin Mobile do the same?" I'm not saying they should go overboard and give us access to to roaming on Verizon and using WiMAX, but they should definitely offer better speeds and more servers, that is if they want to compete with other "PREPAID" carriers.

    Just my 2 cents.
    Because T-Mobile is shedding postpaid customers at an alarming rate and those plans were introduced out of desperation to retain/bring customers (or victims) to AT&T. We can be thankful that it's not going to happen.

    Not much different than when Sprint blew the doors wide open with its 50 Boost Unlimited plan just 3 short years ago. It was shedding postpaid customers badly, had a nationwide IDEN network that was dying and all during one of the worse economic disasters in history. It was a good play and any prepaid user today that is enjoying better plans and offerings can thank Sprint no matter who they are using.

    T-Mobile still has a very murky future, no clear path to LTE, no iPhone and is very clear it does not want to be in the US market anymore. The break up fees are going directly overseas to pay down it's debt there not to improve things on this continent. But, there is nothing wrong with enjoying it while you can.

    Q4/2011 will give us an indication of where it is heading with the Sprint brand. If you see good postpaid numbers and even flat to a mild loss (which I doubt) with prepaid, I don't think anything will change.

  10. #40
    Join Date
    Jun 2010
    Location
    usa
    Posts
    688
    Phone
    lg optimus,motorola i425,samsung r211
    Carrier
    boost mobile,cricket paygo,virgin mobile
    Feedback Score
    0
    Wirelessly posted (lg optimus : Opera/9.80 (Android; Opera Mini/6.5.27452/26.1305; U; en) Presto/2.8.119 Version/10.54)

    Quote Originally Posted by billm261
    Quote Originally Posted by Leslieann View Post
    Actually, yes!
    While my speeds aren't fantastic, they aren't abysmal, and for $25 I'm quite happy.

    I have been with virgin for 7 years or so and the only reason I am actually considering a switch is due to the phones. Yes, there has been outtages, Sprint had them too. So has other carriers, we may have a bit more, but for the price? I'm not going to complain too much.
    Your a realist and it's good to see that but if they don't address the server issue it's only going to get worse.
    Everyone (including me) wants a higher end phone with a larger screen with a sharp, high resolution display.
    Well, it requires more data to get that device to display and function properly. It's a double edge sword for sure.
    i don't think you remember Virgin Mobile a couple years ago.the rates were high.the current prices are great. i think people that want better phones,faster speeds or what ever should move to postpaid. the phones are not high end because Virgin Mobile never sold high end phones. these prices are half price because you don't get all the postpaid options.why don't people get it?

  11. #41
    Join Date
    Nov 2006
    Location
    Patriots Nation
    Posts
    5,835
    Phone
    Optimus G, iPhone 4s, Mantra
    Carrier
    Sprint, VM
    Feedback Score
    0
    Quote Originally Posted by phonemagician View Post
    Wirelessly posted (lg optimus : Opera/9.80 (Android; Opera Mini/6.5.27452/26.1305; U; en) Presto/2.8.119 Version/10.54)



    i don't think you remember Virgin Mobile a couple years ago.the rates were high.the current prices are great. i think people that want better phones,faster speeds or what ever should move to postpaid. the phones are not high end because Virgin Mobile never sold high end phones. these prices are half price because you don't get all the postpaid options.why don't people get it?
    Prepaid rates across the board were high, not just VM.

    I totally understand the "you get what you pay for" part of it. It's why I keep my line on postpaid but 3 others on prepaid.

    If the consensus is you would rather keep your inexpensive plan and tolerate some performance issues with the the data network with a mid grade device it makes perfect sense.

    Maybe that's why some think Boost will get the better phones?

    Sent from my EVO3D

  12. #42
    Join Date
    Mar 2011
    Location
    Oklahoma
    Posts
    18
    Carrier
    Virgin Mobile
    Feedback Score
    0
    I think the animosity is because this does not seem to be a real attempt to resolve the data problem. A successful suit would be a big payday for the law firm with all of the plaintiffs getting only few bucks. Why should we cheer self serving greed?

  13. #43
    Join Date
    Jul 2010
    Posts
    3,662
    Phones
    Motorola Triumph, LG Optimus V
    Motorola Triumph
    LG Optimus V
    Carrier
    Virgin Mobile USA
    Feedback Score
    2 (100%)
    Whoever started a lawsuit would simply have to be a real philanthropist. Lawyers are expensive to deal with a company that could probably blame so many obscure circumstances, and unless you own a dozen or so different phones the return for you personally might not even be worthwhile.

    It was once a mystery to me how Virgin Mobile got away with bad service, but it sorta makes sense now. They have a shield made of red tape.

    Sent from my Optimus Slider

  14. #44
    Join Date
    May 2010
    Posts
    138
    Carrier
    Virgin Mobile
    Feedback Score
    0
    To the OP, I showed your original post to my friend last night who has been a Lawyer for years and the first thing he asked was why don't you just change providers if you are not happy.

    He also said he doubts from the wording of your post that you are a real Lawyer.

  15. #45
    Join Date
    Apr 2011
    Posts
    107
    Feedback Score
    0
    Yes, but let this tomfoolery go on to a court and our bills will be higher with VM

Page 3 of 9 FirstFirst 1 2 3 4 5 6 7 8 9 LastLast

Similar Threads

  1. Replies: 8
    Last Post: 08-10-2009, 04:10 PM
  2. Replies: 28
    Last Post: 04-17-2005, 04:17 PM
  3. Replies: 68
    Last Post: 01-14-2005, 01:05 PM
  4. Replies: 19
    Last Post: 12-04-2003, 12:19 AM

Tags for this Thread

Bookmarks