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  1. #1
    Join Date
    Jul 2008
    Posts
    81
    Phone
    iPhone 3GS 32GB
    Carrier
    Virgin Mobile Canada
    Feedback Score
    0

    Virgin SIM in Bell HTC Incredible S

    Everything works, except data. I get an error message saying "Connection failed due to incorrect APN setting". Bell and Virgin uses the same APN settings though. Do I need to unlock the phone?

  2. #2
    Join Date
    Jul 2008
    Posts
    81
    Phone
    iPhone 3GS 32GB
    Carrier
    Virgin Mobile Canada
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    0
    Sorry, I can't figure out how to edit my post. I think I figured out my problem though.

    I put my sister's SIM card in (she's also on Virgin) and data worked. So something is wrong with my SIM card. I didn't get data when I had a 3GS on iOS5 either, but that's because I restored settings from iOS3, which included the use of Fake APN. Back then, iOS3 had no setting to turn off data and it had done by altering the APN. And what I'm thinking is, the APN is stored on my SIM, so when I stuck it in my HTC, it had the altered APN still.

    So buying a new SIM will resolve problems?

  3. #3
    Join Date
    Jan 2002
    Posts
    2,642
    Carrier
    Fido
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    0

    aha

    you can go to a dealership and get an employee's sim card inserted to see if you can repeat the error.

  4. #4
    Join Date
    Aug 2010
    Location
    Toronto
    Posts
    171
    Carrier
    Virgin Mobile Canada
    Feedback Score
    0
    Hey there. This is Talli and I work here at Virgin Mobile. Def. try a new SIM and let us know if it works. Good luck!

    <3 VM

  5. #5
    Join Date
    Jul 2008
    Posts
    81
    Phone
    iPhone 3GS 32GB
    Carrier
    Virgin Mobile Canada
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    0
    Thanks for the replies! I actually haven't had time to get my SIM replaced yet, but I'm going to a Virgin booth or store tomorrow. I'm pretty positive it's my SIM because my sister's SIM worked.

  6. #6
    Join Date
    Jan 2010
    Posts
    2,556
    Carriers
    Bell
    Wind
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    0
    Do all Bell phones work with Virgin sims and vice versa, without unlocking?

  7. #7
    Join Date
    Oct 2008
    Location
    Montreal
    Posts
    195
    Phones
    Nexus S GT-I9020A
    Samsung GT-S5660M Galaxy Gio
    Previous phones: SCH-n370, SCH-m510, SGH-T746 Impact
    Carriers
    Virgin Mobile Canada
    Bell Mobility (previous)
    Feedback Score
    0
    Many do, here are those I've tested:

    Android:
    Bell locked Samsung Galaxy Gio with a Virgin SIM - works
    Solo locked Samsung Galaxy Gio with a Virgin SIM - works
    Virgin locked LG C-800G Eclypse with a Bell or a Solo SIM - works

    "Feature" phones:
    Bell locked Samsung Gravity Touch with a Virgin SIM - works
    Virgin locked Samsung Impact with a Bell SIM - doesn't work

    In another thread user davidhoeg also reported that:

    Bell locked iPhone 3GS with a Virgin microSIM - works
    Bell locked Blackberry Bold 9000 with a Virgin SIM - doesn't work
    Bell locked Nokia 2730 with a Virgin SIM - doesn't work
    Last edited by LouisR; 02-08-2012 at 08:53 AM. Reason: Typos, layout

  8. #8
    Join Date
    Jan 2010
    Posts
    2,556
    Carriers
    Bell
    Wind
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    0
    ^ I wonder if the Galaxy S Vibrant from Virgin works on Bell without unlocking. It's only $200 outright from Virgin.

  9. #9
    Join Date
    Jul 2008
    Posts
    81
    Phone
    iPhone 3GS 32GB
    Carrier
    Virgin Mobile Canada
    Feedback Score
    0
    I think it's safe to assume all smartphones are interchangeable minus the BlackBerry.

    Anyways, got my SIM replaced. It didn't immediately work, so I thought it didn't. Took a few days to figure out it did.

  10. #10
    Join Date
    Apr 2011
    Posts
    81
    Feedback Score
    0
    Generally, any phone Bell/Virgin have released since Bell took over Virgin will work without being unlocked. S2, Sensations, iPhones, etc,etc.

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