karmakarma777, i thought i was the only one with this exact same issue. about 3 months ago i purchased the samsung galaxy s 2 at a cell phone shop and spent 700 bucks like a dumb a**. first month, worked perfectly fine. Went to refill my prepaid account the following month and now it says i have no service. Spoke to tmobile's tech support and they told me the same story someone who had the phone before me never made full payment on the phone therefore making it a stolen phone thus my phone is now a blocked device and their also telling me that i would have to travel back to new jersey to the place where i purchased the phone to get it unlocked. Is it possible that i still have a fighting chance to unblock my phone? i love this phone and it sucks that i was only able to use it in such a short amount of time.
T-Mobile should be ashamed for causing their paying customers to go through something like this with no warning that this may happen when they purchase a pre-owned phone.
I've read through this thread, and I see suggestions for going the route of eBay or Amazon because they have buyer protection.
But that's limited, right? I mean, if I buy a used phone off of eBay, activate and use it fine for, say, six months, and then the seller abandons his T-Mobile account, my phone gets blocked and it's too late for eBay to help me, right?
So then is there ANY safe way to buy a used T-Mobile phone?
I called T-mobile customer service, asked them if there is anyway to check a phones IMEI and see if it is listed as stolen or blacklisted for unpaid fees. The guy said all I would have to do is buy a new sim card and the phone will work no matter what. I got over seas customer service (Which I hate with a passion) so maybe the guy wasn't understanding what I asked. Is there anyway to get customer service in the US?
Yes. You can check the IMEI number without being a customer. I have done so. I just called in and said I was looking to become a customer and gave them the IMEI number and they ran it and said it was not blacklisted.
I think if a seller will give you the IMEI number prior to the sale, then that's saying something. If they refuse to, you could just stay away.
The IMEI only becomes blacklisted after EIP default... Calling and checking is a waste of time if you stick a sim in the phone and it connects to the network. Which is why i reccomend you either buy retail or from a classic plan customer.
From my T-Mobile Galaxy S II
LTE has arrived. The third carrier in Las Vegas with 10x10 LTE coverage
Coverage will expand to 100 million LTE pops for the first half of 2013, with the second half of 2013 expanding to 200 million POPs covered. Release 10 LTE (2×10, 2×20) will be better performing than all other competitors.
T-Mobile USA. “This year, we’re stepping on the gas again. We are making continued coverage improvements and launching an advanced LTE network
Let us know if the data speeds have improved.
As for Craigslist and buying phones, I tend to stay away from them after hearing lots of bad opinions, but I know that there are also honest folks out there that won't sell a phone with bad IMEI.
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The only way is for the seller to tell you.If so, how can you tell whether a phone is on an EIP or is on a Classic plan?