Sad to say but I ported out to WIND today

**rjwells** · 12-31-2011, 03:17 PM

I really like Mobilicity, or rather, really want to like Mobilicity. I'm a big fan of the "no credit check" model that they innovated, I love the my wallet feature, and the whole philosophy of the company. I have been a Mobi subscriber for a year, and I've always been pretty happy about the concept.

The reality on the ground has been different for me, and the #1 reason why is lack of PATH coverage.

So, with the Wind HMP offering a similar level of service I decided to give it a try. I thought I would run both for a month and then cancel whichever one was worse. I figured that would mean I would not be able to keep my number--maybe--but I wasn't prepared to walk away that quick.

Well it took less than 24 hours for me to realize that the service on WIND in my area isn't just a little better, it is a whole lot better. I realize it's different for people in other places, but I spend a lot of my time in the PATH, and while WIND coverage in the PATH is not the same as Robelus deliver, they actually HAVE service. With mobi anywhere I got service in the PATH was more by accident than by design.

Data speeds are also not just a little bit faster, but a LOT faster. For the first time ever I was able to watch a movie on netflix. Not that I will do that often--but it just worked. I never successfully did that with mobi.

I tried a few voice calls and overall I was satisfied with the experience. Mobilicity's call quality is absolutely better, but honestly the differences are cosmetic. The noises I could hear on my WIND line did not in any way interfere with my ability to have a clear conversation.

The other thing I will really miss, besides the wonderful wallet concept, is that Mobi has really fair and competitive overseas rates. I didn't use it that often, but it struck the right chord with me that the company was offering fair pricing even in areas most people would overlook.

At the end of the day, though, for someone like me who lives in downtown Toronto, after complaining about it in every way I could, to customer service, on the forums, via emails, there has been no progress on the PATH issue, and there is no sign that there is going to be any progress. Maybe later this year. Maybe. I really have waited a year for it, and that really just out of good will.

WIND's plan is fundamentally similar to what I had from mobi, and the service is just plain better in my area.

Sorry, I'm really sad to go.

**yaguang** · 12-31-2011, 04:57 PM

What area do you live in? If you don't mind me asking

**onewhofightsfoo** · 12-31-2011, 08:58 PM

All I can say is.....'' Bu bye "....

Mobilicity frees Canadian cellular smartphone users - or at least - till one of the big 3 gobbles them up!

**Prevailing Wind** · 12-31-2011, 09:27 PM

I noticed the lack of Mobilicity service in the PATH the other day. If I were regularly travelling the PATH it might be deal-breaker for me too.

**JustinCredible** · 01-01-2012, 12:23 AM

What is the "path" anyways?

**computergeek541** · 01-01-2012, 01:44 AM

Originally Posted by JustinCredible

What is the "path" anyways?

underground mall (more than one)/walkway that connects many buidlings, hotels, courthouses, train stations, bus depots, event venues, and other malls over much of Toronto's downtown core and finanancial district

**skhan27** · 01-01-2012, 02:07 AM

Yeah, one of the reason I left Mobi as well.

**maaznaseer** · 01-01-2012, 03:38 AM

Wind coverage in the path walkways more towards the financial district are also weak, and also similarly weak near the Bay bottom floor close to Eatons.

Both the companies seriously need to look at the Path more seriously. It's not just an inter-connected underground walk way, its a whole demographic of people that use it. Much of that demographic is not tapped by Mobi/Wind yet.

**sable** · 01-01-2012, 10:51 AM

Originally Posted by maaznaseer

Both the companies seriously need to look at the Path more seriously. It's not just an inter-connected underground walk way, its a whole demographic of people that use it. Much of that demographic is not tapped by Mobi/Wind yet.

Those people are likely depending on their phones for business, cell phones are essential to them and paid for by their companies. So Mobi/Wind will not be attractive to them at any price.

**flomar** · 01-01-2012, 12:34 PM

Hey,
If you had a business and rely on your cell phone, and you wish to use cheap provider that means your are cheap business man too, I do not wish to offend anyone, if you want your phone for business use the big 3, don't be cheap, otherwise you might lose some customers.I am speaking from my back home experience when in my country we had two cell providers, and I had to have two phones with me because one had good coverage in cities and buildings and the other one had better coverage on roads, so I was not cheap I needed 24/7 and I was on roads often so on my business cards I had two no. ; so I could have been in touch where/when ever I have been or driven, that is the same like a so called business man said he lost a $500 k because he applied for a cheap internet unreliable provider. So should you have a business don't be cheap, be smart otherwise you are a fake one, no offense!

**rjwells** · 01-01-2012, 01:00 PM

Originally Posted by sable

Those people are likely depending on their phones for business, cell phones are essential to them and paid for by their companies. So Mobi/Wind will not be attractive to them at any price.

You're right that "paid for by their companies" is a deal breaker. I have a few friends who pay ludicrous amounts of money for their cellphones, like $1000/month in charges, but don't care because they expense it.

I don't know if it SHOULD be a deal breaker. If I was a cost conscious corporate controller I would want to look into whether I could massively lower my rates by switching to Mobi or Wind. If your office is well covered and in zone and most of your calls originate there, and if good roaming deals are in place for reasonable service everywhere else, those $1000 bills would shrink to under $100.

**danner_416** · 01-01-2012, 01:30 PM

In toronto downtown core, data speed isn't always greener on the other side of the fence.

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**Shadow Rider** · 01-01-2012, 01:37 PM

How long does it take to port a number from mobo to wind? I'm thinking about cancelling my plan and I think mobo gives you a few days to port your number out. Or do I not have to cancel with mobo and just port it out, then the mobo one will cancel itself?

**HC - NO "i"** · 01-01-2012, 01:55 PM

Originally Posted by JustinCredible

What is the "path" anyways?

JustinCredible,

http://www.toronto.ca/path/

http://en.m.wikipedia.org/wiki/PATH_(Toronto)

**HC - NO "i"** · 01-01-2012, 02:04 PM

rjwells,

Greetings.

My friend, TelecomZomie, has also decided to jump the ship after his issue cannot be resolved. Things like streaming video (not thru the port 80) used to work fine but suddenly stop. You can check out his story... http://www.howardforums.com/showthread.php?t=1750119

It is a shame because I too find the audio quality is relatively better (based on using the same bunch of unlocked, compatible handsets). Just that the data experience is not suitable for on-demend, high bandwidth applications.

As for the corp. plans with the Big-3, the base rate is about $80 -$200 per line with ample of talking time, national LD, big pool of data and some even with US roaming. Of course, there are always people abusing the usage as treating it personal use whenever and wherever possible - especially traveling abroad.