What if I purchase an iphone with $500 subsidy on a 3 year contract day 1, then 18 months later I purchase a Nokia Lumia 710 with s $200 subsidy on a 2 year contract. After 24 months from day 1 I cancel, would I just pay 18/24 * $200 = $150 cancellation fee for remaining months on the Lumia contract? Or since only 24/36 months for my iPhone contract has passed am I paying for the subsidy on that phone as well?
What if I purchase an iphone with $500 subsidy on a 3 year contract day 1, then 18 months later I purchase a Nokia Lumia 710 with s $200 subsidy on a 2 year contract. After 24 months from day 1 I cancel, would I just pay 18/24 * $200 = $150 cancellation fee for remaining months on the Lumia contract? Or since only 24/36 months for my iPhone contract has passed am I paying for the subsidy on that phone as well?
You would definitely only pay the remaining subsidy on the most recent phone you purchased when you cancelled.
In your example when you went to get the Lumia you would pay an early upgrade fee to offset the remaining subsidy on the iPhone.
Yeah that's what I'm thinking. Although with some corp plans you can still upgrade after 18 months which is why I used that example.
Yes if you are on a corp plan that allows it, or if you do it through Realations, then you might not have the early HUP fee, but either way your cancellation fee will only be the remaining subsidy on your most recent hardware.
This means that in some cases it would actually be cheaper to take a now phone before cancelling.
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I just renewed all of my lines on a new family plan without upgrading and confirmed that if I want to cancel I only have to pay the $12.50 SDF, and give 30 days notice. They have all been upgraded within the past year. However I was also told that this is a big loophole and they were sending feedback to get it fixed. I was also told that I may get backcharged the same way as they used to threaten people who wanted to remove their data. So, if anyone is considering cancelling this may be a temporary way to get out. However this might not apply to everyone, so best to call in to confirm what your cancellation fee is prior to cancelling or porting.
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I just renewed all of my lines on a new family plan without upgrading and confirmed that if I want to cancel I only have to pay the $12.50 SDF, and give 30 days notice. They have all been upgraded within the past year. However I was also told that this is a big loophole and they were sending feedback to get it fixed. I was also told that I may get backcharged the same way as they used to threaten people who wanted to remove their data. So, if anyone is considering cancelling this may be a temporary way to get out. However this might not apply to everyone, so best to call in to confirm what your cancellation fee is prior to cancelling or porting.
Were you able to get all that done via a regular csr, or did you have to talk to Customer Relations? I'm just wondering how knowledgeable a regular csr would be on the new rules.
So I have a phone I got back in December of 08. Since then I've renewed my contract a couple of times for the purposes of getting retentions deals, but I havn't HUPed to a new a phone in any of those cases. I've only upgraded by getting phones completely new off craigslist. Now my last renewal was in January of 2010 year, and I'm not sure what that means for the ECF.
I was thinking of 3 possibilities.
The original ECF as they had before the change.
or
The original phone got completely covered for in the 3 years that I had it, so the ECF should be 12.50 or whatever.
or
They take my initial subsidy and factor it in with whatever is left in the new contract, despite the subisidy being unrelated to the renewed contract.
Ive gotten conflicting responses from CS reps, although the last relations rep I talked to said that I wasnt eligibile for the new ECF system, soi t would have been the original ECF.
@ Bcmrad, your last renewal was in Jan, 2010, so you would have 12 months left in your contract, approx., so your ecf would be 12 x $20 (assuming you have no data), and it would decrease by $20 each passing month.
If you wanted out now, then you should be able to renew, again without a hup, and turn around and cancel by paying $12.50, under the new rules, as they are currently written.
For me, I"m kinda in limbo. My Rogers contract has 16 months left. But I don't really want to leave now, since I can't get a better plan elsewhere (unless it's with Wind, but Wind has spotty coverage in the area where this phone is used). So I'm hesitant to take advantage of this "loophole" window and renew, but not cancel right away. My fear is that they would close the "loophole" later, and I'd be stuck on a renewed term.
^thats the apparent beauty of the loophole. With no HUP on the renewal you could walk away fairly easily. It's the whole point actually :P
Seeing how it's Robbers, I'm just afraid they would somehow, retroactively close the loophole while I'm still there. If I were to cancel right this minute, then no question I would jump right on it.
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