PrePaid - Looking for DIRECT number bypassing retarded robot

[TilhasBB]

Hello,

I've been trying to call Fido Prepaid and the automated robot keeps disconnecting me when it tries to transfer me to a person. Their system is being upgraded, for the past two days...perfect timing.

Anyone know a direct number to bypass the robot?

Thanks.

[robsaw]

Did you try just pressing "0" repeatedly? It used to work for me.

[TilhasBB]

I have and it would ignore me then disconnect me.

[TheLastPrincess]

Maybe try going through the regular number and talk to "fido answers"? (a real person) Maybe they can put you through to where you want to go?
Sorry I don't have a direct number.

[hohohong]

“For English, press 8”. And that takes me to French. Pressing 1, 2, 3 or any number takes to French.

[ircu]

Fido got a new phone system in on Saturday. There has been a few bugs including transfers from what I understand.

[FidoCedrik]

Hi TilhasBB,

There's no direct number to bypass the automated system, however you may simply select options 4 - 4 - 1 to be transferred to a representative.

You must listen to the prompts before making your selection but 4 - 4 - 1 is the fastest way to reach someone on the prepaid service.

Have a nice day!

@FidoCedrik

Hello,

I've been trying to call Fido Prepaid and the automated robot keeps disconnecting me when it tries to transfer me to a person. Their system is being upgraded, for the past two days...perfect timing.

Anyone know a direct number to bypass the robot?

Thanks.