Galaxy Nexus Straight Talk APN Problem - SOLVED
Originally Posted by bcw448
Those settings are good and fine, but they didn't work for me and I'll explain why. They aren't complete enough.
I'm a new Straight Talk customer, coming over from CDMA/LTE phones.
But for the past day I've felt like this> Earlier tonight I was on the phone with tech support "Sheila" in India for an hour (bumped up from regular customer service to her) trying to solve my problem. She kept asking me questions like "Are you sure you have an Android phone?" YES, it's a Galaxy Nexus -- can't be any more Android than that! Finally she said for me to just call back regular tech support 7a.m. - 7 p.m ET.
See, I picked up my brand new Galaxy Nexus Friday afternoon from the post office. Came home, activated the ST AT&T sim, set up my account, blah blah blah.
Fired up the new phone, ooh and ahhed over the ICS (not yet Jelly Bean), configured all the settings, downloaded apps, started the process to port my old phone number to Google Voice, configured Google Voice to work with my new ST phone number -- and the time went by.
I was on wi-fi here at home. But I made phone calls to and from my phone, so I knew the sim worked to get on Straight Talk. However, late in the evening I noticed that here at the house when NOT on wi-fi (I turned it off on purpose to test the phone), then I could not get data on my phone. No web browsing, no Facebook, no HoFo app... No data, nada. No data connection on the Straight Talk network.
I went to the convenience store a couple of miles away, which is right near the interstate, and parked in their parking lot. No data, no bars. YET, I could still call my home phone and leave a voice mail. Telephone part worked, the "smartphone" data part did not.
I checked and rechecked settings, and finally got tired of it and went to sleep -- HOPING that it was just a glitch from having a newly activated account. That in a few more hours, the data spigot would be turned ON.
Woke up today, still nothing. Deleted the ST APN and started all over again, using settings Straight Talk provided, and then even using settings I found in forums that are supposed to "tweak" speed. Nothing.
Now let me back up just a minute. See on my new Galaxy Nexus, when I turned on the phone the first time there was already a default APN there. WAP AT&T or something like that. Already configured in the phone.
But the instructions from Straight Talk said to DELETE ANY CURRENT APNs and create a new APN from scratch. So, I did.
And it didn't work. I used EXACTLY the settings above, and in APN form fields where nothing is mentioned in the Straight Talk settings, I left it blank (password, server, etc.).
Here was the solution:
AT&T settings listed below:
Name: straight talk
MMS Proxy: 22.214.171.124
MMS Port: 80
On the newly created APN in my ICS Galaxy Nexus, this field was not populated. On the new APN, that field says "not set". And Straight Talk does not mention anything about entering anything into this field. Straight Talk Tech Rep "Sheila" did not mention anything about putting anything in this field, except to ask what was in it, but we went over the APN settings at least a dozen times. She never told me to put anything in there. ( I later figured out something needs to be in there!)
She told me to change the MMSC, she told me to change the MMS Proxy (we tried 3 different variations), she had me remove the sim, replace the sim, reboot a dozen times, and many "Are you sure you have an Android?"
This next part is ironic. She even asked somewhat accusingly me if I had "edited" an old APN instead of creating one from scratch. I told her no, I had followed the instructions to delete the old APN. She even had me describe to her how I deleted it.
The irony is if I had edited the old APN I wouldn't be having this problem!
So, after getting off the phone with her, I got to thinking... I put in the sim card from my wife's account. No data. So, it's not the sim card unless they sent us TWO bad sim cards! What could it be? I even deleted the Straight Talk APN again and created a 3rd Straight Talk APN -- using the Straight Talk official settings. Still nothing.
I wanted to look at the "old" factory default APN I had deleted when I first configured the phone. So, I deleted the Straight Talk APN I had created, and I used the "restore default" function in that section of the phone. The little system processing animation appeared and the factory default APN appeared. I then EDITED IT the APN to put in the ST settings above, but KEPT everything else -- including that red highlighted field in the screenshot above. THAT apparently made the difference.
I suddenly got LOTS of bars, I got an internet connection.
So, the official ST settings instructions are NOT complete -- at least for the Galaxy Nexus.
Last edited by ChazzMatt; 07-15-2012 at 02:30 PM.
Your creed may be interesting, but your deeds are much more convincing.