Starting new smartphone plan then switching to basic phone?
I know I shouldn't have done it, I knew better but did it anyhow, I went and ordered a Droid 2 from Amazon, no contract. Amazing service, I had it in just a few days. Got me what looked like a very nice horizontal belt case for $30, got the phone activated then after just a few short hours with my activated phone, I'm getting out of my car and the phone fell out of the case, landed on the pavement and the screen shattered. I didn't buy the phone from Verizon like what was lectured to me to do, so no insurance. Stupid I know. The problem is now, I can't afford Verizon's over-inflated prices for a phone and I really don't want a smartphone on a contract.
Since I just got done signing up for a new plan (no contract) would it be possible to convince a store rep to sell me a basic phone and change my plan right after starting my new plan? I know they don't like to sell basic phones the way it is and try to steer people away from them, so maybe there's some magic words or something? I know they'll want to look up my account, then try to talk me out of it, but I've just had such hard luck ordering things online that I don't feel comfortable doing so. I've already had to deal with 3 defective phones and getting my money back which was a royal pain each time.
I've considered one of those prepaid blister pack things from a big box store for $20 on a prepaid daily plan just so I wouldn't have to deal with a store rep but that only got me yelled at again, I guess because those phones are there for suckers who don't know better????? So with limited options and Verizon having the best coverage in the area, it's off to the store I go.
You had it just a few days? You should be able to add insurance. Call 611 and play dumb- ask them if insurance was added- if not- add it there. You have 14 days to add insurance to a new phone once you use it.
Unless you already have on record, then you might be SOL
But you can't take a prepaid phone and use it on postpaid unless its been on prepaid for 6 months?? If that's what you were trying to do?
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OP, you can find a decent used phone (dumb or smart) a lot cheaper on eBay or craigslist and swap the new ESN on to your account in place of the broken Droid, and if it's just the screen that's broken there are a bunch of places around me that do screen replacements for about $100, which is only $1 more than the deductible would have cost you if you went with TEC.
Yes, maybe so, but not really. It's their policy that says you have 14 days to add it to a new phone. I don't recall seeing a clause if your phone is already broken you can't add it. Either way they still collect the monthly fee from day 1 and they also collect the deductible too. It's not like they are giving you a 2nd brand new phone and allowing you to keep the original. You will send in the old one after you get your refurbished one, they will fix your old one (most likely at a cost less than the deductible), and ship it out to someone else who pays their deductible. They still profit, I am sure of it.
So you paid full price for the phone on Amazon? If you did then yes you can change to a feature phone without any problems however as Extraordinary mentioned above you can not use a pre-paid phone. VZW does not allow pre-paid phones to be activated on a post paid account until it's already been active on pre-paid for at least 6 months. If you want to change to a feature phone I would browse craigslist or ebay for a cheap used pre-paid phone because VZW's post paid feature phone's are over priced.
If you got the Droid 2 from Amazon for the upgrade subsidized price then you will probably be subject to a fee from Amazon since they usually charge a penalty if any changes are made the account in the first 6 months.
May not hurt to check you credit card benefit. Amex and some of my other credit cards used to offer accidental lost and damage coverage for first 30/90 days. Never used it but I have used the double warranty benefit.
You said you ordered it and didn't sign a contract....
Even if you do sign a contract, you can always change your plan. You can go from a smart to a basic phone with no adverse action from Verizon. The only exception would be ordering from a deep discount indirect retailer such as amazon or wirefly where you sign an additional contract with that retailer saying that you won't change your plan or they reserve the right to charge you to make up the chargeback they received.
But since you didn't sign a contract then you don't fall under this scenario. Yourmline should be available for upgrade (was from the day you started month to month service) and you should be able to walk into any Verizon store or retailer or online and "upgrade" to whatever you want, basic or smart, with no adverse consequences. Sure they may try to talk you into a smartphone but just say no...or just order online.
may not hurt to check you credit card benefit. Amex and some of my other credit cards used to offer accidental lost and damage coverage for first 30/90 days. Never used it but i have used the double warranty benefit.
This is what I ordered http://www.amazon.com/Motorola-Droid.../dp/B0052TQ4FY it came from the OEM Planet. I didn't think a phone could be insured if it didn't come from Verizon. I really wanted to put it on prepaid, but got talked out of it because of too many previous problems.
I'm really disappointed in how fragile these phones really are, my friend has a Samsung Gusto that took a dive down a flight of metal stairs, landed on concrete and still worked. My Droid 2 falls less than 3 feet and breaks. Got me to thinking, maybe the cheapest phone really is the best...... I'd swear some of the phone cases were designed to break your phone, so I try to avoid the ones Verizon sells and my phone still falls out of it.
If the case you had is just a holster and the phone is naked that its just asking for trouble. I use a tpu case as a compromise between price, protection, ease of removal and bulk. Have drop the phone in this set up and no damages
Yes, maybe so, but not really. It's their policy that says you have 14 days to add it to a new phone. I don't recall seeing a clause if your phone is already broken you can't add it. Either way they still collect the monthly fee from day 1 and they also collect the deductible too. It's not like they are giving you a 2nd brand new phone and allowing you to keep the original. You will send in the old one after you get your refurbished one, they will fix your old one (most likely at a cost less than the deductible), and ship it out to someone else who pays their deductible. They still profit, I am sure of it.
Yes, 14 days to add it to a NEW phone, not a broken one. It's absolutely in the Asurion paperwork that they will not cover damage that occurred before you had coverage. It's the same as every other insurance program in that sense.
This is what I ordered http://www.amazon.com/Motorola-Droid.../dp/B0052TQ4FY it came from the OEM Planet. I didn't think a phone could be insured if it didn't come from Verizon. I really wanted to put it on prepaid, but got talked out of it because of too many previous problems.
The point is, that many credit card companies will replace anything you break for 30-90 days, depending on the card, IF your card offers this protection. It has nothing to do with Verizon. Did you purchase this with a card?
Ignoring parts of a contract doesn't magically make those parts void.
And trying to justify fraud doesn't make it any less fraud.
Originally Posted by Extraordinary
Yes, maybe so, but not really. It's their policy that says you have 14 days to add it to a new phone. I don't recall seeing a clause if your phone is already broken you can't add it. Either way they still collect the monthly fee from day 1 and they also collect the deductible too. It's not like they are giving you a 2nd brand new phone and allowing you to keep the original. You will send in the old one after you get your refurbished one, they will fix your old one (most likely at a cost less than the deductible), and ship it out to someone else who pays their deductible. They still profit, I am sure of it.
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Originally Posted by slvrsfer
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