New user. Couple of questions regarding usage stats

[evil-doer]

OK on the virgin website theres usage stats. first lets start off with the call usage..



shows a green bar where theres actual usage, none where its unlimited. this all makes perfect sense..

now data usage..



first off. it says unlimited megabytes.. unlimited? i have no unlimited as far as i know? its a 2gb plan?

second. no green bar.. wheres the progress into my 2gb?

third.. "service zone".. what is this?

[sphish]

I'd check to see what mine says, but I'm getting "oops, we're having some techie problems right now" messages when I try to look.

[rchl]

I'm also a new user and I have almost no info in my account, less than the OP. Anyone know if this a temporary problem or is the site just not very good?

Should I not have a detailed activity log of my calls and data usage in close to real time?

Thanks, feedback appreciated.

[VirginMobileCan]

Hey All!

Your usage should definitely be up in your account-- but keep in mind it's not 100% live.
It also depends on your plan inclusions how it will display on the site.

If you have any questions about usage or where you're at, we'd love to check it out for you and walk you through.
Give us a shout at 888.999.2321 or email us at hello@virginmobile.ca!


Lots of Love,
Virgin Mobile