Dead Daughter's Voicemails Erased by Phone Company
By ASHLEY JENNINGS | Good Morning America – Thu, Mar 22, 2012 6:21 PM EDT
For 51-year-old Faron Butler, the thing he cherished most after his daughter's death was being able to hear her voice.
"Every time I had a bad day or just wanted to listen to her I'd go through my old voicemails," Butler told ABCNews.com through tears. "I had one that I'd play over and over again. She'd be saying 'Daddy, I love you and I miss you.'"
He said he was shocked when a few weeks ago he went to hear that familiar voice, only to find out the voicemail had been erased.
"I was going through my messages after a friend called me and was stunned when it said 'no saved messages.' I mean, my heart just stopped. It tears me up," Butler said.
Butler's daughter Rhema was 12 years old when she was diagnosed with desmoplastic cancer. She died two years later, on June 6, 2011.
Butler, who lives in Elma, Washington and has two other children, says he was offered a free trial of T-Mobile's "voice-to-text" service when Rehema's messages were deleted without warning. He says he called the company, asking them to recover the voicemails.