Does ST really cancel your service for overuse of data??

**Pabster** · 04-23-2012, 08:49 PM

I agree at the very least a refund for unused service day(s) should be provided. However they do explicitly state no refunds for any reason and there is enough weasel wording to cover them on "Unlimited" as well. Of course most folks don't bother to read the terms of service. Lesson learned, perhaps, for some.

Despite all of that ST remains the best overall value for the dollar given coverage and service provided.

**Gossamer69** · 04-24-2012, 07:45 AM

i just don't really get it. 2gb is a lot of smartphone data. On average I'm 500mb a month. That's e-mails, personal and work, texting(SMS and MMS). My phone has an 8 megapixel camera. Each photo comes out to around 3.5mb. I can send 25 pictures a day if I needed to which will never happen. I don't need to watch Netflix on a 4.3" screen. I don't need to stream music since my music is local on my SD or I just bring my ipod.

A few apps are larger but even so at the slower cell speeds(HSPA) i'll never even attempt to download a 100meg file.

Before I came here I was paying $30 a month just for data, 5gb a month. Still never used near anywhere my monthly max so I was paying for something I never utilized.

I can now pick virtually any phone I want, change them whenever the urge hits me and have nationwide talk,text and data services for <$45 a month with taxes by buying 6 months out.

The plan is unlimited, however if they deem you to be an excessive user they'll cut you off. Similar to a person at the bar who's had too much to drink or the person at the buffet only taking the crab legs. Is it unfair? I don't think so, they offer up a good plan at a fair price and people try to abuse it.

Sure some people may need a lot of data for business purposes, but the TOS says cannot be used for business purposes.

Why isn't everyone complaining about free refills at McD's or Burger King? You serve yourself now at many of them. Why not just keep the cup and keep going back? It's pretty much the same principal.

If you really need that much data go to Sprint at $100 a month or T-mobile direct then let them throttle your speeds after certain amounts.

If ST ever comes out and says 2gb a month, 1000 minutes and 1000 texts for $45 a month I'll stay with them, still one of the best values out there.

**Pabster** · 04-24-2012, 09:30 AM

Originally Posted by Gossamer69

i just don't really get it. 2gb is a lot of smartphone data. On average I'm 500mb a month. That's e-mails, personal and work, texting(SMS and MMS). My phone has an 8 megapixel camera. Each photo comes out to around 3.5mb. I can send 25 pictures a day if I needed to which will never happen. I don't need to watch Netflix on a 4.3" screen. I don't need to stream music since my music is local on my SD or I just bring my ipod.

I've often wondered this as well. I don't even use near 500MB, more like 150 maybe 200 on a busy month and that is tops. Then again I don't stream, I don't tether, and my data use amounts to little more than email and general web browsing.

If ST ever comes out and says 2gb a month, 1000 minutes and 1000 texts for $45 a month I'll stay with them, still one of the best values out there.

For those who can live within the restrictions, I agree. There will always be folks who abuse (or attempt to abuse) a service. America Movil isn't known for messing around, they give you a pretty tight rope and don't hesitate to pull it taut.

**Loansharkie** · 04-24-2012, 11:21 AM

One important thing for ST/N10 byod newbies... Use wifi to download apps when setting up your phone. Had I not done so; I would have tagged on an extra 1.2 gb to my data usage. Going forward and using my phone normally, my guesstimate is that I would have to really try to break the unoffficial limit of 2gb, I'll stream an occasional ytube video, approximately 7 hours of imapmyride but no music streaming. Also... speed tests seem to burn a lot of data as well..

Sent from my LG-P999 using HowardForums

**gotanmp3** · 04-24-2012, 02:49 PM

It would do Straight Talk well to throttle rather than boot. The problem is that booted users tend to spread FUD that scares off people who have no idea how much 2GB/mo really is.

**MaxBurn** · 04-24-2012, 06:05 PM

Originally Posted by gotanmp3

It would do Straight Talk well to throttle rather than boot. The problem is that booted users tend to spread FUD that scares off people who have no idea how much 2GB/mo really is.

This really would be best. The problem is that throttling takes some action on the carrier and I don't know if they have the ability to do that with the way their business seems to work.

**silentjudge** · 04-24-2012, 07:12 PM

They can just have AT&T's system throttle the user. I honestly don't think its an implementation issue or its hard to do. T-Mobile can do this easily as its the default for all their data plans, but it looks like even the BYOD T-Mobile SIM is cut off rather than throttle.

**GTwannabe** · 04-24-2012, 08:48 PM

Originally Posted by silentjudge

They can just have AT&T's system throttle the user. I honestly don't think its an implementation issue or its hard to do. T-Mobile can do this easily as its the default for all their data plans, but it looks like even the BYOD T-Mobile SIM is cut off rather than throttle.

Why would AT&T want to reduce their profits by throttling Straight Talk data?

**Pabster** · 04-24-2012, 09:39 PM

Throttling would just encourage the hogs to stay. And dissuade them from perhaps going contract for more data at a reasonable rate. Not going to happen.

**silentjudge** · 04-24-2012, 10:07 PM

Originally Posted by GTwannabe

Why would AT&T want to reduce their profits by throttling Straight Talk data?

Straight Talk would just kick the user off anyways, so its not really affecting profit by throttling.

**Endeavor** · 04-25-2012, 07:31 AM

You're right: 2 gb is lot of data. And there's nothing unfair about offering that amount of data. What's unfair is falsely advertising that your data is "unlimited" when it is not.

If ST said "Unlimited talk, text, and 2gb of data" or "limited data," we wouldn't be having this discussion.

Originally Posted by Gossamer69

i just don't really get it. 2gb is a lot of smartphone data. On average I'm 500mb a month. That's e-mails, personal and work, texting(SMS and MMS). My phone has an 8 megapixel camera. Each photo comes out to around 3.5mb. I can send 25 pictures a day if I needed to which will never happen. I don't need to watch Netflix on a 4.3" screen. I don't need to stream music since my music is local on my SD or I just bring my ipod.

A few apps are larger but even so at the slower cell speeds(HSPA) i'll never even attempt to download a 100meg file.

Before I came here I was paying $30 a month just for data, 5gb a month. Still never used near anywhere my monthly max so I was paying for something I never utilized.

I can now pick virtually any phone I want, change them whenever the urge hits me and have nationwide talk,text and data services for <$45 a month with taxes by buying 6 months out.

The plan is unlimited, however if they deem you to be an excessive user they'll cut you off. Similar to a person at the bar who's had too much to drink or the person at the buffet only taking the crab legs. Is it unfair? I don't think so, they offer up a good plan at a fair price and people try to abuse it.

Sure some people may need a lot of data for business purposes, but the TOS says cannot be used for business purposes.

Why isn't everyone complaining about free refills at McD's or Burger King? You serve yourself now at many of them. Why not just keep the cup and keep going back? It's pretty much the same principal.

If you really need that much data go to Sprint at $100 a month or T-mobile direct then let them throttle your speeds after certain amounts.

If ST ever comes out and says 2gb a month, 1000 minutes and 1000 texts for $45 a month I'll stay with them, still one of the best values out there.

**Endeavor** · 04-25-2012, 07:32 AM

AT&T would only throttle if ST asked them to. That's what T-Mobile does for Simple Mobile.

Originally Posted by GTwannabe

Why would AT&T want to reduce their profits by throttling Straight Talk data?

**Endeavor** · 04-25-2012, 07:33 AM

It would do ST even better to just make their advertising accurate.

Originally Posted by gotanmp3

It would do Straight Talk well to throttle rather than boot. The problem is that booted users tend to spread FUD that scares off people who have no idea how much 2GB/mo really is.

**CallMeCoach** · 04-25-2012, 07:56 AM

Originally Posted by W2PMX

As has been said here many times, unlimited web browsing (which is what they actually offer) isn't unlimited data.

How can that be "what they actually offer" when actually, it's capped????

**pitflyer** · 04-25-2012, 08:25 AM

Throttling would not work since Straight Talk pays for data, and they very simply don't want to pay for more than X data for any individual user. So you get above 2GB, they want to cut you off.

It would be easier if they just advertise a limit and then send you free texts when you get to 50, 80, 90 and 100%... and then simply cut off your data till next month rather than cut off your service. But.. ain't going to happen. Ad campaign is built around 'unlimited everything' even though we know that's a lie, plain and simple.