I searched the forums, and read the Wiki. The wiki is a little dated, and couldn't ready find all the answers to my questions. I recently became the new owner of a Sero $30 plan. The contract is set to expire in December 2012.
1. Is there any risk of having my rate plan altered if I am not in contract? I would like to stay off contract, but does being under contract afford me more stability that my monthly rate will not change?
2. The Wiki says no, but I have seen elsewhere yes. Can I tether my computer to my phone?
3. Is there any way to clone, or duplicate my plan? I would love to get some family members onto this if possible.
I've been off contract with my SERO plan for about 2 years and there has been no change to it.. Of course, Sprint could decide tomorrow to kill all SERO plans and force everyone onto other plans, but you should be safe as long as you don't call and try to add any features or discounts.
As for adding anyone else to SERO, it would take a miracle to do so unless you go the same route that you took of buying it from someone.
I thought I read about people being able to add a SERO phone if they already had SERO. It's hard to say because the SERO forum is pretty dead the last few years. There used to be tons of talk about SERO.
If you can't get another SERO line, you would probably stand a good chance to be able to add a SEROP or SERO premium line. It's another $10 that includes any non-4G and adds navigation and Any Mobile Anytime to the plan. If you want a 4G phone then it's another $10 for a total of $50 a month.
I'm actually curious how the OP was able to acquire his new SERO line. I assume he did a TOL from the original SERO owner. But from what I've read, you can only do this nowadays if you're already on SERO. And you can't convert an existing line to SERO Premium unless it was on the original SERO before
So, DP102288, how did you do it?
There is the EPRP Family Plan that allows you to take corporate discounts that is close to SERO pricing if you have 3 or more family members on the plan. Search for "Russ McGuire" to find the way to get it.
I wanted to make more Sero lines out of the one I had, not necessarily TOL more from someone else.
And I never had Sprint before in my life. But, I opened an EPRP account at $60/month, then TOL'ed the Sero onto it, then cancelled the $60 plan. Now I just have the $30 plan.
now with new SERO account, for any customer service you must contact Sprint Employee Service Reps
upgrading phones on SERO, if you want a smartphone other than HTC Touch Pro 2, would require you to upgrade to SERO Premium. Now theres a $10 premium data charge for any 4G, iPhones, and any 3G smartphones released after October 14, 2011 (Motorola Admiral could be upgraded without $10 data premium charge and without an extra $5 bucks for Sprint Direct Connect, its possible my coworker has it)
another fact, If you do choose to upgrade to a smartphone & you changed your plan to SERO Premium and dont like it want to revert back you can, you returned the phone and you can also go back to regular SERO plan(based on that previous phone is compatible with SERO Original plan) this is for your personal knowledge
^^ Thanks for the info. I didn't know even their non-4G phones would incur the $10 4g addon too if released after 10-14-2011..not friendly in my view.
I'll stick with my TP2 for now. If I decide to upgrade, I'll definitely try to stay at $40/month.
Of interesting note...I was informed of an idea. Not saying I agree with it, but the same way you can put a 4G phone on Boost, why not Sero? Risky in my view, but it sounds like technically the same process.
iPhone 4S and iPhone 4 (8gb version) both require you to get $10 data fee(non 4g phone)
their madness excuse is that all smartphones use alot more data
heres one of the emails they give me
Thank you for contacting us regarding the Everything Plus Referral Program.
When upgrading to a smartphone SERO Premium plans cost an additional $10/month and include the added benefits of Any Mobile Anytime and Unlimited GPS Navigation as well as being required to add the $10 Premium Data add-on.
For further assistance regarding your rate plan you can contact Customer Care at 1-888-876-8381. Additional information regarding rate plans can be found on our website at www.sprint.com/everythingplus.
Everything Plus Team
Everything Plus Referral Program
and i have another email stating any 3g smartphone released prior to October 14, 2011 will not require the extra $10 charge. (this often will end up getting put on hold while they ask their supervisor for more details and saves you the $10 data premium charge monthly so worth the wait, if not say no thanks, call back again try wit new Rep)
edit: here's some ammunition if they keep playing hardball: SEROP
Originally Posted by reasoning in the bold
Last edited by Aleki; 04-22-2012 at 09:11 PM.
has anyone done a sero tol recently? any phone number to call?
i've tried regular CS, retentions, employee care, change of ownership department and have gotten shot down by all...