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Thread: My mom wants to port her Tracfone number to Straight talk

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    My mom wants to port her Tracfone number to Straight talk

    My mom wants to port her Tracfone number to Straight Talk. I've heard that they ask for an account number and pin number, but I don't think she has either of those on her Tracfone. What would I put into those blanks when trying to complete the process of porting her number for her? Or is there something special I need to do like calling customer service? Thanks!

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    Straight from Tracfone "Please be informed that your account number is the serial number or
    MEID/IMEI of your phone which you can find on your phone's prepaid menu,
    on your red activation card when the phone was first purchased or at the
    back of the phone underneath the battery. In addition, you do not have
    any account pin or password from TracFone."

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    Thanks! That's a huge help!

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    Based on my recent activation with straight talk, I would suggest calling them to port a number. I tried online activation & I went nearly 24 hours without a phone. I called & they had it activated in minutes.

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    Hmm I will keep that in mind.. I only hesitate because I heard how annoying their tech support can be.. but if the number isn't ported in a timely fashion, I will definitely call. Does anyone have any experience with a short port time after doing it online or is it just expected to be a long time if you don't call?

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