Rollover

[bobinnv]

My data under my $.10/minute plan will expire in about a week. I am assuming that if I change to the $25/month plan, then buy the smallest amount of data I can, that my "old" data will rollover just as before.

Has anyone done this? I have read claims elsewhere that data does not rollover when you switch plans.

[PL1]

My data under my $.10/minute plan will expire in about a week. I am assuming that if I change to the $25/month plan, then buy the smallest amount of data I can, that my "old" data will rollover just as before.

Has anyone done this? I have read claims elsewhere that data does not rollover when you switch plans.

I did this BEFORE 4/17/12, the cutover date and everything rolled over. At this point, you might want to call and make sure your data will roll over, but since they are forcing everyone who wants data off of their PAYG plan, I would assume it would roll over with no problem. I guess at this point I have not read from someone who has done this after the cutoff date.

[dmmiami]

I am also wanting to switch over to the $25 monthly plan, but am sitting with 300 mb in my data package, which would take me 4 or 5 months to use. I have read conflicting reports also about whether or not this will roll once I switch. I would be happy with the balance rolling and adding $5 data per month. This would be pretty equivalent to what I was spending before on 10 cent plan with texting pkg and data pkg. Just hate to lose that carryover balance. Thanks to anyone who can share their experience. I trust that more than speaking with customer service.

[efparri]

The Terms and Conditions still contain this statement:

Limited Feature Packages: A package that contains a specific allotment of International airtime minutes, data (in megabytes) or messages is depleted when you use the entire allotment. Renew package before 30-day period expires and any unused service will roll over to your new 30-day package period.

[vprodigy37]

So will this plan work?

Starting in April (today), I will pay $25 for the 250 voice minutes monthly plan so I can get the $25 for the 1GB of data. Right before my initial $25 for 250 voice minutes expire in May, I pay $5 for 50 MB of data so my initial 1GB rolls over (=does not expire). The second month (May-June), I don't order the $25 monthly voice plan and just keep my data. A month later after my $25 voice minute expire and when it's time to pay to roll over my data, I pay $25 for the voice monthly plan and another $5 for 50MB to let my data roll over again. I keep doing it over and over again for a year and I would pay $230 for an entire year. I use less than 100 MB of data each month so the initial 1GB of data I ordered can cover almost an entire year and voice minutes is useless to me since I have a company phone.

April-May: $25 (voice) + $25 (data)
May-June: $5 (data)
June-July: $25 (voice) + $5 (data)
July-August: $5 (data)
August-September: $25 (voice) + $5 (data)
September-October: $5 (data)
October-November: $25 + $5
November-December: $5
December-January: $25 + $5
January-February: $5
February-March: $25 + $5
March-April: $5

My main concern is: do I still have to pay $25 for the 250 voice mins when I pay $5 just to rollover my leftover data? If so, I might just go with tmobile's $30 walmart unlimited data plan for less hassle.

[PL1]

I like your plan, but, if you take a look at these rules, you must have an active monthly plan at all times or you lose your data. So, what does active mean? No plan, but not shut off (within the 60 day period)? Or, does it mean an expired monthly plan? I think there is only one way to know.

https://www.paygonline.com/websc/faq/faq_en.jsp#1

Q: Can I buy feature packages with Pay As You Go Service?

A: Yes, Data and Messaging packages are available in several sizes, and each package can be used for 30 days, as long as your account stays active. To buy one now, go to the Buy features link on the left of the screen. It will pull up all the available feature packages to choose.

EDIT: Looking at my account we have Rate Plan Status Active and Account Status Active. So, that FAQ says ACCOUNT.

EDIT #2: I remember reading somewhere, I think the TOS, that if there were not enough funds to take out the $25 (and that is the only way it will not renew), that said something like your data would not renew even if there was enough money to cover the $5.00. So, you might want to research that further. Because, you have no choice with automatic withdrawls on the monthly plan, while you do have a choice with the data plan to auto withdrawl.

[PL1]

Here's some more conflicting information:

https://www.paygonline.com/websc/hel....jsp#autorenew

Rate Plan Expiration Date:
You have until this date to use the services included in your rate plan. Any rate plan service amounts remaining on your account at your rate plan expiration date will be forfeited.

Rate Plan Status:
Expired :
Your rate plan expiration date has been reached and you are no longer allowed to use the services (calls or data). You will need to refill your account with enough balance to pay for your next rate plan charge to continue using the service.

[efparri]

Be advised that features last for thirty days and not for one month so that the expiration dates may not be the same each month. The $25 monthly (thirty days) is taken out automatically if your account has sufficient funds to pay for it. You cannot choose to purchase or not to purchase the $25 plan. You have to explicitly choose another rate plan. They may charge for rate plan changes.

[PL1]

Which is more clearly stated than I stated in my post. My point being to the OP, in order to NOT pay for the Monthly Plan, there would have to be insufficient available funds, which would (I'm pretty sure at this point) inactivate your calling plan AND therefore your Data.

[efparri]

I think that we may have been writing at the same time. Because of the problems with the forum software, it is sometimes difficult to begin a message. Plus I opened another tab to look at the GoPhone Terms and Conditions. While you are composing your message, the thread does not update. Then you might not be able to edit your message because of the software problems.

[PL1]

Possibly, but you did explain what I was trying to say a lot better than I did. I just kept finding conflicting rules.

[dmmiami]

Update on rollover...

I had 300 mb of data on 10 cent per min plan set to expire 5/6. I wanted to make sure that data balance would roll with me when I switched to $25 monthly plan. Today 5/4, I called 611 and used the automated system to make the rate plan change.. then pulled my account summary online and noticed immediately that all my data was wiped out! I called customer service, got a live body, and told them I did this today so that my data balance would rollover. For the first time ever... they were nice, apologized and the guy said he would make it right and then some. He loaded 1gb of data to my account with expir of 6/3, I couldn't believe it. When I got ripped off from the auto renewal not renewing on time I got screwed out of 600+ texts and a load of data, the only thing they would do for me was take me off of auto renewal.

So... all the talk of switching from plan to plan to be able to still use data on 10 cent plan... dream on. I think they have figured out they better wipe balances upon rate plan changes.. and then deal with customers individually when they call complaining. I have to say that at least they fixed it and kept me from having to add $5 this month, and I feel I recouped my previous loss from the auto renewal sham.

[PL1]

Update on rollover...

I had 300 mb of data on 10 cent per min plan set to expire 5/6. I wanted to make sure that data balance would roll with me when I switched to $25 monthly plan. Today 5/4, I called 611 and used the automated system to make the rate plan change.. then pulled my account summary online and noticed immediately that all my data was wiped out! I called customer service, got a live body, and told them I did this today so that my data balance would rollover. For the first time ever... they were nice, apologized and the guy said he would make it right and then some. He loaded 1gb of data to my account with expir of 6/3, I couldn't believe it. When I got ripped off from the auto renewal not renewing on time I got screwed out of 600+ texts and a load of data, the only thing they would do for me was take me off of auto renewal.

So... all the talk of switching from plan to plan to be able to still use data on 10 cent plan... dream on. I think they have figured out they better wipe balances upon rate plan changes.. and then deal with customers individually when they call complaining. I have to say that at least they fixed it and kept me from having to add $5 this month, and I feel I recouped my previous loss from the auto renewal sham.

Maybe (and I hope it's true) there are a lot of people leaving them now and they are trying to keep a few PAYG customers. That's a little late for those of us (like me) who called on April 4th (I think it was) and were told to pound sand.

[PL1]

Now AT&T is censoring their forums. I posted that I donated my balance, they deleted my post, and warned me that it was off topic.

[1earful]

Now AT&T is censoring their forums. I posted that I donated my balance, they deleted my post, and warned me that it was off topic.

now that is low. or maybe beyond low.