Have I just been grandfathered on Gophone data?

[brbrewmaster]

So, you didn't even get the $30 credit after the CSR said you would?

I did get the $30 credit, and then my data was zeroed out the next day.

[dmullens]

Geez....

I did not know about this at all until today. I noticed the data amounts had been doubled. So, I came to the forums to see what was up....wow....

Last month 4/16/12 I received a text message saying that my data renewal was removed. It was to be renewed on 4/15/12, so since it was removed, my data wasn't renewed (had about 100meg left)...and zeroed out. I called in and spent quite a bit of time going through various questions such as, 1) you need to have enough money in your account to cover the renewal (I did), 2) You need to renew before the data expires (ah...it was on auto-renew which was removed without my knowledge), etc., etc. She finally give me 150 megs back and increased the expiration date to 5/15 or something like that.

I had added $25 to my account today after trying to make a phone call and hearing that my air-time was expiring on the 13th. After reading this forum, I went back and tried to add a data package...no problem at all. I should have went with the $5, but did $15 instead. Now it has my data expiration at 6/6/2012.

I have no idea what this all means now. I only have "Caution" signs on the International Calling Plan (says I must change the plan).

The caution sign for the $25 data says that I don't have enough money in my account (only $17 now).

The caution sign for the Unlimited Messaging states I already have over 1000 messages and I will loose those if I choose "unlimited."

What's going on? Is there a potential that I will loose my data?
Any chance of AT&T changing something because I called in on the 16th?

I have no idea what's going on or what I should even do. My only choices are AT&T and Verizon (coverage). AT&T _was_ the cheapest choice....

[newcronos]

It looks like on the other thread you mentioned that you're in the 'smartphone 10c/min' plan. This is the one and only pay2go plan so far that 'slipped through the crack' and is still able to buy data package and roll your current data balance over.

There is no telling when they're going to catch this, but for now just enjoy being able to renew and roll your data balance each month with the $5/50 MB option. If I were you however I'll make sure I do it manually every month and not depend on the auto renew to do it.

[johncase3]

It looks like on the other thread you mentioned that you're in the 'smartphone 10c/min' plan. This is the one and only pay2go plan so far that 'slipped through the crack' and is still able to buy data package and roll your current data balance over.

There is no telling when they're going to catch this, but for now just enjoy being able to renew and roll your data balance each month with the $5/50 MB option. If I were you however I'll make sure I do it manually every month and not depend on the auto renew to do it.

My old 25c plan has also 'slipped through the crack' (so far)...

[newcronos]

My old 25c plan has also 'slipped through the crack' (so far)...

Ah I stand corrected. Good for you!

[dmullens]

It looks like on the other thread you mentioned that you're in the 'smartphone 10c/min' plan. This is the one and only pay2go plan so far that 'slipped through the crack' and is still able to buy data package and roll your current data balance over.

There is no telling when they're going to catch this, but for now just enjoy being able to renew and roll your data balance each month with the $5/50 MB option. If I were you however I'll make sure I do it manually every month and not depend on the auto renew to do it.

Thanks for this! Yes, I'm on the SmartPhone 10c plan. Glad it slipped through. Been looking around at other options, but the only coverage I have here is ATT & Verizon. I was thinking about doing things manually. Hopefully my data doesn't just disappear one day, but at least I will know why it happened.