So Straight Talk called me....

**lonewolf77** · 05-02-2012, 01:53 PM

Got up this morning and noticed an 800 number on my phone (no message) so I called back and it was straight talk with a warning that I have be marked for excessive usage. I did not use data the first month of straight talk because I was on a flip phone. The second month (this months quota) I have not even reached 2gig, I am due to top up monday.

I do not teather, I do not stream netflix or pandora, I do watch an ocassional youtube vid and I do use apps such as howards forum. I do also download apps from the play store. I still have not reached 2 gig. I monitor using 3g watchdog and I turn off my data when not in use.

I will also add that I emailed S.T. about "data" usage concerning youtube and pandora and was emailed back that "unlimited data" was just added to all the plans.

During the conversation with the 3 reps and supervisors, i ask point blank about data limits. They said they didn't know of such limits because they were unlimited. I said how can you be unlimited when I get the call about data usage and haven't used even 2gig. They were trying hard to keep to the script.

One said unlimited was only for web surfing (after telling him of the email he didn't what to say). The supervisor said youtube was limited to 3 videos a day (hello videos are different sizes so how can you place that kind of number on it)

They said unlimited when concerning app downloads, youtube and basically any android function, refered to using wifi. I told them they advertise as unlimited, using wifi, a resource that is not theirs, does not fall under the term unlimited because it is not a resource that is provided by them.

They then switched me back to a script reader. I asked for corporates number and got the run around. Bottom line, Straight Talk using the term unlimited is indeed false advertising. Their employees can't even give you an answer other than double talk.

I left virgin mobile because of horrid speeds but at least I know what Im getting and am not paranoid about surfing the web (when it comes in lol) I can listen to pandora and watch an occasional youtube vid. At least they only toggle speeds.

So after two months im, taking back my avail, eating the cost of the 15 dollar sim and the 3 buck case i bought and am going back to my little optimus v. Virgin offered me a 15 dollar credit and 10 buck airtime, it expired hopefully that offer will come in again.

I will miss the coverage and the speeds of straight talk but I will not miss the dishonesty, the paranoia, and the thoughts of loosing my number and the monthly fee because they decide to cut me off.

I wish tmobile was an option in my area but alas they are not.

**methodz** · 05-02-2012, 02:14 PM

That sucks for you. What phone do you have?

I was on the AT&T $50 unlimited everything plan for dumbphones. Speeds were slow but talk and text were unlimited. I think it was a good plan if you aren't a big surfer.

**lonewolf77** · 05-02-2012, 02:18 PM

the at&t avail. which luckily im within my 30 days at radio shack and can take it back.

**jkool** · 05-02-2012, 02:21 PM

Originally Posted by methodz

That sucks for you. What phone do you have?

I was on the AT&T $50 unlimited everything plan for dumbphones. Speeds were slow but talk and text were unlimited. I think it was a good plan if you aren't a big surfer.

OMG! I just switched to ST as well & I am under 2GB a month & under 100MB a day. That is crazy! I guess I better keep my VM OV ohone in case? THIS is my gripe with ST!

**lonewolf77** · 05-02-2012, 02:27 PM

Im just glad they called at the end of my month. I can top up with virgin and keep my old number prior to my st one. An i called radio shack and they said they would take my avail back.

**jimbriam** · 05-02-2012, 03:25 PM

Originally Posted by lonewolf77

Im just glad they called at the end of my month. I can top up with virgin and keep my old number prior to my st one. An i called radio shack and they said they would take my avail back.

Would you mind sharing your recent usage history?

Daily usage?
Total Month usage?

Thanks and good luck.

**poki** · 05-02-2012, 03:26 PM

I think all of the calls from straight talk are people with ATT sims. I haven't heard of somebody with a Tmobile sim getting calls from ST

**silentjudge** · 05-02-2012, 03:28 PM

If you have 3G Watchdog, can you take a look at your daily usage. Press the menu key when in the app and select "Day traffic history". Did you have any days where you used around 100MB of data?

**maestroteague** · 05-02-2012, 03:40 PM

Yes, please, any information that you can give us will help us as we seek to stay "within the lines". Thanks.

**lonewolf77** · 05-02-2012, 04:59 PM

I kept my daily usage around 100 meg a day. There were a couple of times I did hit 120. Then I would use less for the next day. Again I cut off my data when I didnt use it, so there was no data transfer from apps to server.

My usage is around 1.5 gigs. I already took the phone back or I would break it down day by day for you all.
I am on or was on the at&t sim.

**ThaKizzle** · 05-02-2012, 06:00 PM

St is getting very random now. Talk to a guy who was buying a st refill card but on a iPhone. And he told me he uses like 4gb a month since the Boyd sim started. But his brother got terminated after using only 1.2gb his first month! Only time will tell for my how my experience goes....

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**robinsmad** · 05-02-2012, 06:06 PM

The inconsistency of the limits is starting to make me wonder how great of a deal ST is after all.

**Pabster** · 05-02-2012, 06:28 PM

Without a concrete usage chart it is hard to make any judgement one way or the other. As well, the accuracy of the monitoring tools is often suspect. Most folks on postpaid plans report higher (in some cases much higher) actual usage billed versus whatever watch dog app they had running on their smart phone. I have seen people warned near that 2GB level but they were generally much closer to it than they said or believed - example 1.75 or 1.8GB when they thought they had used only 1.2GB.

**pzwnyc** · 05-02-2012, 07:10 PM

The disparity in measurements is because carriers count data at the Data Link layer, and monitoring apps count data at the Session layer; of the OSI Stack.
http://en.wikipedia.org/wiki/OSI_model

If you are in an area with "lousy data coverage," your phone will use more data at the Data Link layer, because of transmission errors and retries.

**codekill** · 05-02-2012, 07:23 PM

Please file an FCC complaint... this is horrid and I hope they give me a call so I can go to war. This is nonsense and I dare then to try and pull this marketing lie with me. His odd though the first 3 months I had a iPhone 4 and have never gotten a call and I had email checking on the fly and streamed mild Pandora and iTunes podcasts. Now that I'm running a galaxy not lets see how they try and warn me for limits on unlimited. They say any issues my data causes to the att network they have a right to terminate. I'd like proof how your data is excessive. Next time anyone gets a call ask for proof of it.

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