Potential new customer deals?

[ice1124]

I have signed on my parents from Bell to Telus and they got free features (caller ID, LD minutes) as a new customer. And no, they did not sign up at the same time, either.

Maybe things changed since they signed up, but you sure could do better than what was offered on their websites back then.

[WorldIRC]

^The margins, albeit still very high, were even higher back then...allowing for tolerances with regards to "fighting" for that sale.

However, the Big-3 market has shifted into "giving the impression" of a good deal already, therefore eliminating the need for pre-activation negotiations.

[nitra11]

I signed up my Mom last year, they gave her a retention plan as well, it wasn't that special of a deal, but it was indeed better than the plans offered in store or online.

[geokilla]

^Geokilla, I'm not sure what you're insinuating, but every Small Biz plan I've loaded has been accompanied by legitimate paperwork...I've rejected multiple activation requests for those plans. I'd ask you modify your post before I have a moderator do so; I do not take lightly to "personal attacks" on this site..especially when it comes from a member that I'm sure I've helped in the past. Also, I'm not sure of Rogers or Telus' load policies, but Bell is very strict and on the ball when it comes to their audit practice for Small Biz plans, especially now with the new rules in place.

I do agree with your statement about them making profit...but that doesn't change the rules that dealers / sales people must follow. Also, don't forget...your retention plan was offered to retain you (part of the cost of doing business). Small Business plans however are designed to attract NEW business customers (which tend to be lower risk than regular consumers) who wish to load MULTIPLE lines (read: volume discount) onto the network. This is why Bell has a 2 line minimum for these plans.

I'm not attacking so contact a moderator if you'd like. I do appreciate the help that you've provided on both here and RFD.

I signed up my Mom last year, they gave her a retention plan as well, it wasn't that special of a deal, but it was indeed better than the plans offered in store or online.

Where do you live? Must've been quite lucky or in a smaller market to get a retention plan even though you're a new customer.

[nitra11]

In Montreal, Mother is from Niagra Falls area.
There's 2 phones on my account, and I also refered 6 people over to Telus, and helped secure their plans in the 8 or so months before signing my Mom. Maybe what helped was that I called in and did the referal, the notes were added, and either Telus called them back, or they called in and used my number as a reference.