
Originally Posted by
Hesster
Unless their billing system has changed since I worked there, under the old plans data is a feature, except if the user had a data only plan with no minutes. That's how a smartphone and a dumbphone could have the same rate plan. Say a user called in wanting to activate a smartphone when they had been using a dumbphone. No new contract and they wanted to keep the same plan. When the rep changed the ESN, the billing system would prompt the agent to add the data feature. Didn't affect the plan at all.
Going by their past behavior, they will beg, cajole and entice customers to give up their unlimited feature, but they won't actually force them off it unless there's no alternative. If you are satisfied with your plan and don't plan on buying a subsidized device, you could keep it more or less indefinitely. But if you take the feature off, it's gone for good.
Looking at the rate structure on the new plan system, I assume data is still a feature. The family share thing is the plan, and the data feature is probably linked to the type of device, with the data bucket as a separate feature.
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