Data stopped working on Lumia 800 after reset (Simple Mobile)

[Jazzie Wonder]

Pardon if I'm posting to the wrong forum, but I feel like I'm stuck between Nokia, Windows Phone and Simple Mobile.
I got a Lumia 800 about two months ago. I did have a problem getting the Internet to work. It took me a day and some intense googling but I got it to work. It has worked fine.
Day before yesterday, the Zune software(music player of the phone) stopped updating. I was instructed to reset my phone.
Since then I have not been able to figure out to get the data working on my phone.

I've tried several things. I've been in the apn settings many many times.

I've tried it with apn:simple and everything else blank.
I've tried it with apn:simple, proxy:216.155.165.050, port:8080
I've tried it with apn:simple, proxy:216.155.165.50, port: 8080 (cust serv said use .50 over .050)
I've tried it with apn:simple, proxy:216.155.165.50:8080 (auto populated port with 80
I've tried it with apn:simple, proxy:216.155.165.50:80, port:80

When I open the browser I get a 503 error code and androidapi.t-mobile.com/apppack.mvno.html.

Twice it worked for 5 minutes.

I know it is possible, I don't remember what I did two months ago. I want to say there was settings other than APN that made it work.

Help.

[dead_lo]

Connect to WiFi and download the Nokia network setup app and see if that can set you back up
Sent from my Lumia 800 via the HowardForums WP7 App

[Jazzie Wonder]

Dead_lo, thank you for responding.

Network Setup, I have that already. The icon for it looks like a radio tower?

When I go there it says T-Mobile in the Operator line. I know Simple Mobile uses T-Mobile. There is nothing that responds on that screen except for the three little dots that pulls up 'about' and that tells me Network Setup software 1.1.3.0.

[dead_lo]

That's the one that looks like a radio tower.

I fouNd this on an android site so it might work for you. In case you are new to wp7, go to settings->network (or cellular). Scroll to the bottom of the page and press "add apn". Enter values per simple mobile from that forum

Lets see whether or not those settings work for you.

[Jazzie Wonder]

That's the one that looks like a radio tower.

I fouNd this on an android site so it might work for you. In case you are new to wp7, go to settings->network (or cellular). Scroll to the bottom of the page and press "add apn". Enter values per simple mobile from that forum

Lets see whether or not those settings work for you.

dead_lo,
I tried that. Unfortunately still coming up empty.

This is highly frustrating.

Thanks for the info.

[rambo47]

The early run of Lumia 900's had a major issue with the data connection. AT&T was exchanging them for free if yours suffered from this problem. Simple Mobile should do the same. There was nothing for it but to return/exchange it. Yours may have been left over from that early flawed production run.

[Jazzie Wonder]

I played a big gig sponsored by Nokia during SXSW. They hooked me up with the phone.

[Tsepz_GP]

The early run of Lumia 900's had a major issue with the data connection. AT&T was exchanging them for free if yours suffered from this problem. Simple Mobile should do the same. There was nothing for it but to return/exchange it. Yours may have been left over from that early flawed production run.

He's using a Lumia800, not 900.

Sent from my GT-I9100 using Tapatalk

[rambo47]

He's using a Lumia800, not 900.

Sent from my GT-I9100 using Tapatalk

D'oh!!!
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