Strange screen when trying to power on Android..

[xchristopherj1]

Hello,

This just started happening out of nowhere... When I try to power on my Motorola Triumph (virgin mobile) it shows the Motorola logo then goes to an all black screen with green text saying:

HW Mode; = FD1
HW Version =PR5
SW Version =FD1-209B
RF band id =CDMA_BAND_01

ProductID =FD1M1000208901
MEID num = blah blah
ESN num = blah blah
BT Addr = blah blah
Wifi Mac = blah blah


Battery ADC = 4100




Any ideas?! TIA!

[veriztd]

Doesn't sound good. Maybe a hardware failure. Looks like the type of message shown when a desktop/laptop computer hard disk goes bad. See if there is hard reset option in the phone manual. You might lose any stored data and/or contacts.

You might post to the Motorola forum for help. Good luck.

[telmesrin]

I'd try taking the battery out for about fifteen minutes, then put it back in and try booting again. If that didn't work, I'd try a factory reset.

[xchristopherj1]

I'd try taking the battery out for about fifteen minutes, then put it back in and try booting again. If that didn't work, I'd try a factory reset.

Tried it. I don't know how to do a factory reset without being able to boot the phone up

[telmesrin]

A quick googling found this:

If you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:

Press and hold the POWER key and both volume keys
Continue to hold all 3 keys until an exclamation point and a little green android robot appear
Press the HOME key to display the menu
Navigate using the volume keys
Select Wipe data/factory reset
Use the BACK key to select
Scroll down to Yes delete all user data
Use the BACK key to select
Select reboot system now

[xchristopherj1]

A quick googling found this:

That doesn't work since it goes from the power off straight to the screen it freezes at. Thanks for the reply, though, I appreciate everyone's efforts thus far.

[telmesrin]

In that case I'd say there's almost certainly a hardware problem. This is like not being able to get to the BIOS settings on a PC.

[xchristopherj1]

My mistake; I was able to get to the reformat screen. I tried reformatting and then rebooting and it did the same exact thing.

One thing worth mentioning is when I reformatted it said:
Formatting DATA...
E:
"userdata" wipe sucessfully!
Formatting CACHE:...
E:
"cache" wipe successfully!
Data wipe complete.
E:Can't mount /dev/block/mmcbl1k1p1 (or /dev/block/mmcb1k1)
(No such file or directory)


I see there's options for "Download nb0 from sdcard" and "apply sdcard:update.zip"
Is it possible for me to maybe download something from my laptop to my sdcard and apply it to fix this?
I have a 32gb sdcard

[telmesrin]

That would seem to indicate either a problem with either the internal storage or sd card. You could try booting it without the sd card if you haven't already.

[LouisR]

Anyone with a working Triumph care to tell us what /dev/block/mmcblk1p1 is on that device?

Although since it says p1 I strongly suspect it's the internal storage, as your external SD card would only have p0 unless you started messing around with Apps2SD scripts and the like...