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Thread: Compass not working for almost a week

  1. #1
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    Compass not working for almost a week

    I have been checking compass for almost a week straight to find that it is currently unavailable, does any one know if they are trying to update it? Cause they also updated the my account page under home.web2go.Name:  photo.PNG
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    Wow that update to my account on the website looks much better now. Even though I use the app.

    I've also noticed the compass Site down for a while. Would be nice if they are also updating that but I have no clue. Hope it comes back that's the only way you can see zoomed out 4G coverage.

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    Quote Originally Posted by ja5219 View Post
    Wow that update to my account on the website looks much better now. Even though I use the app.

    I've also noticed the compass Site down for a while. Would be nice if they are also updating that but I have no clue. Hope it comes back that's the only way you can see zoomed out 4G coverage.
    Yeah I was really surprised when I was checking my data usage last night.


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    Looks like its finally been fixed.
    http://compass.t-mobile.com/default.aspx

    nothing seems to be updated, but at least its working again.

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    Quote Originally Posted by ja5219 View Post
    Looks like its finally been fixed.
    http://compass.t-mobile.com/default.aspx

    nothing seems to be updated, but at least its working again.
    Yeah I was just on it before I got on HOFO. I'm curious to see why they had it not working for a week and ten not update things like adding HSPA+ coverage in several places.

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    Seems like it's still down for me.

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    Ah bummer, was working just fine all day yesterday.. now wont even load the error it used to.

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    Quote Originally Posted by ja5219 View Post
    Ah bummer, was working just fine all day yesterday.. now wont even load the error it used to.
    Yeah I was seeing if they updated the coverage yesterday and I got errors on the cellular network and wifi. When I first checked I was at the mall and I thought it didn't load because of the network being busy especially on Edge since it don't have as much capacity as HSPA+ ten I got home and it have a message about lost connection.

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    Won't work for me either.

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    Quote Originally Posted by elimcgrubber View Post
    Won't work for me either.
    It was working for two days and then it went down again. I called into CS about 1900 HSPA and they said there internal stuff didn't say much but to expect it in the next year. And then I started asking about the compass map viewer and she had no idea what it was, so I explained it a little more then gave her the address and she concluded it was down, and I think she said that she would put in a service ticket to the people that deal with it to get it sorted.

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    Still broken for me. DSLReports picked up this issue today: http://www.dslreports.com/shownews/T...-Useful-119834

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    Quote Originally Posted by jsimp2006 View Post
    Still broken for me. DSLReports picked up this issue today: http://www.dslreports.com/shownews/T...-Useful-119834

    Lol they linked to the topic I did on the official T-Mobile forums asking them about this
    Also shows how it was "assumed" answered.. when it is most certainly not.

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    Yeah. They seem to be "assumed"-ly answering a lot of those forum questions these days. It also seems impossible to get a coverage request reviewed by a real human...

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