what annoys most is the fact that in november i did another and was billed what i expected, $99 +$35 activ fee, with this one is showing 219+35...
On the contract doesnt have have any star, no special sign around the price nor it says anywhere its that price after rebate. i wasnt even expecting any rebate, since didnt get one on my last HUP(november).
So then you should really be going back to the store you got it from to find out what happened.
Messages here aren't going to get it solved.
What we can tell you is that all HUPs have a $50 rebate, so it's normal to be +$50 up front, and then you get the money back on I think the second bill after you upgrade.
This has nothing to do with "liking the price". It has to do with honesty, integrity and ethical behavior when it comes to simple things like pricing and advertising. As I said, it's really simple. Some people and some companies have lower standards for acceptable behavior. Thankfully others, and the law, have a higher standard.
I'll add that your comment is based on knowing what the pre-rebate price is. Funnily enough, that's sort of the point (hint:that's why there are laws...)
Last edited by ceredon; 05-16-2012 at 10:18 AM.
Unlocked Pentaband iPhone 5 (AWS), unlocked iPhone 4
Unlimited airtime, Unlimited CAN/US long distance, Unlimited SMS to CAN/US wireless numbers
2500 Call Forwarding minutes to CAN/US numbers
Google Voice for visual voice mail with message transcription, conditional greetings, unlimited messages (vs 35 message cap), remote retrieval from any PC or phone, no auto-purge after 10 days and most importantly no $7-$8 charge.
normal to who? rogers or robelus maybe.
hey, go buy a car and they tell you, oh, its 5000 more, but then if you submit a mail in rebate you get them back, normal right? sure
OP, is your contract hand written on a yellow carbon copy piece of paper or printed from an actual printer? Also do you have a corporate or regular consumer plan?
the hup was made on a regular plan, and yes a yellow carbon copy piece of paper
To the OP, if you don't want to spend time bickering either return the phone and reverse the hup and switch to another carrier to teach Rogers a lesson, or get a rebate form and mail it in and wait for your $50
If you feel like fighting it, call into the call centre and ask for a manger and offer to fax in a copy of your contract and they should be able to credit you back for the difference.
Either way, don't go back to the store and fight with them as they are powerless. They best they can offer you is probably a $50 accessory credit.
all info was handwritten