Just because they did doesn't mean they are required too. Sometimes they will make the decision to let customers out of contract to avoid the bad publicity, thinking in the long term they will gain more business. Also to avoid the likely litigation that would follow. Data is an add-on and not part of the contractual service, it can be changed.



Let me remind you that companies did years way back changed the pricing of text messaging charges which allowed customers out of their contracts without an ETF & last time I checked & I just called Verizon to confirm...text messaging is a feature as well 


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